Introduction - Xerox 3450B - Phaser B/W Laser Printer Service Manual

Introduction

This section covers troubleshooting procedures for the Phaser 3450 Laser Printer
front panel error messages and codes. Only jams and fatal errors will produce an
associated numeric code. Error messages and codes are generally specific, making it
important that service personnel and users record errors exactly when reporting
problems with the printer. Any code associated with an error message or jam can be
viewed by displaying the
Some procedures require running service diagnostic test functions to verify a specific
printer part is operating correctly. For information on Service Diagnostics and all
internal printer test functions, see the table "Service Diagnostics Menu Map" on
page 3-9.
To troubleshoot problems, such as start up and power on, media, paper path, print-
quality or image problems, and electrical failures not associated with a front panel
message or code, refer to the section "General Troubleshooting" on page 4-1 or to
"Print-Quality Troubleshooting" on page 5-1.
If an error message or code is not visible on the front panel, the
Jam History
list errors reported by the printer. The error codes that will display
when viewing the
Error Messages are listed in the following code conversion tables.
Fault History Code Printer Error Message
41
44
5A
53
55
56
57
58
Jam History Code
01
02
03
04
05
3-2
Fault History
Fault History
and
Insufficient Memory
Output Tray Is Full
Laser Failure
Replace Print Cartridge
Invalid Print Cartridge
Fuser Failure/Open Fuser Error
Fuser Failure/Low Heat Error
Fuser Failure/Over Heat Error
Jam Error Message
Jam At Tray 1, 2, or 3
Jam At Top
Jam At Exit
Jam At Duplex
Jam At Tray/Remove Tray 2
Jam History
or
Jam History
logs and the equivalent Printer
Phaser 3450 Laser Printer Service Manual
on the front panel.
Fault History and