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Dell PowerConnect J-SRX240 Hardware Manual

Dell PowerConnect J-SRX240 Hardware Manual

Powerconnect j-series services gateway
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Dell™ PowerConnect™
J-Series J-SRX240 Services
Gateway
Hardware Guide
Published: 2010-06-07

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  • Page 1 Dell™ PowerConnect™ J-Series J-SRX240 Services Gateway Hardware Guide Published: 2010-06-07...
  • Page 2 Information in this document is subject to change without notice. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell, Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerConnect are trademarks of Dell Inc.
  • Page 3 END USER LICENSE AGREEMENT READ THIS END USER LICENSE AGREEMENT (“AGREEMENT”) BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE. BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE OR OTHERWISE EXPRESSING YOUR AGREEMENT TO THE TERMS CONTAINED HEREIN, YOU (AS CUSTOMER OR IF YOU ARE NOT THE CUSTOMER, AS A REPRESENTATIVE/AGENT AUTHORIZED TO BIND THE CUSTOMER) CONSENT TO BE BOUND BY THIS AGREEMENT.
  • Page 4 Software in any manner that extends or is broader than the uses purchased by Customer from Juniper or an authorized Juniper reseller; (i) use Embedded Software on non-Juniper equipment; (j) use Embedded Software (or make it available for use) on Juniper equipment that the Customer did not originally purchase from Juniper or an authorized Juniper reseller;...
  • Page 5 12. Commercial Computer Software. The Software is “commercial computer software” and is provided with restricted rights. Use, duplication, or disclosure by the United States government is subject to restrictions set forth in this Agreement and as provided in DFARS 227.7201 through 227.7202-4, FAR 12.212, FAR 27.405(b)(2), FAR 52.227-19, or FAR 52.227-14(ALT III) as applicable. 13.

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..........xiii Objectives .
  • Page 8 PowerConnect J-SRX240 Services Gateway Hardware Guide Chapter 3 J-SRX240 Services Gateway Mini-Physical Interface Modules ..23 Mini-Physical Interface Modules on the J-SRX240 Services Gateway ..23 Chapter 4 J-SRX240 Services Gateway Power over Ethernet Support .
  • Page 9 Table of Contents Replacing or Installing Mini-Physical Interface Modules in the J-SRX240 Services Gateway ............54 Chapter 11 Connecting, Grounding, and Powering On the J-SRX240 Services Gateway .
  • Page 10 Dell Support ........
  • Page 11 Support Service ..........133 Dell Enterprise Training and Certification ....... . 133 Problems With Your Order .
  • Page 12 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 13: About This Guide

    About This Guide Objectives on page xiii Audience on page xiii Documentation Conventions on page xiii Repair and Warranty on page xv Requesting Technical Support on page xv Objectives This guide describes hardware components and installation, basic configuration, and basic troubleshooting procedures for the PowerConnect J-Series J-SRX240 Services Gateway.
  • Page 14 PowerConnect J-SRX240 Services Gateway Hardware Guide Table 2: Text and Syntax Conventions Convention Description Examples Bold text like this Represents text that you type. To enter configuration mode, type the command: configure user@host> configure Represents output that appears on the Fixed-width text like this user@host>...

  • Page 15: Repair And Warranty

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 16 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 17: J-Srx240 Services Gateway Overview

    PART 1 J-SRX240 Services Gateway Overview Introduction to the J-SRX240 Services Gateway on page 3 J-SRX240 Services Gateway Hardware Components and Specifications on page 7 J-SRX240 Services Gateway Mini-Physical Interface Modules on page 23 J-SRX240 Services Gateway Power over Ethernet Support on page 25 J-SRX240 Services Gateway with Integrated Convergence Services on page 29...
  • Page 18 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 19: Introduction To The J-Srx240 Services Gateway

    CHAPTER 1 Introduction to the J-SRX240 Services Gateway This chapter includes the following topics: J-SRX240 Services Gateway Description on page 3 J-SRX240 Services Gateway Hardware Features on page 4 J-SRX240 Services Gateway Description This topic includes the following sections: About the J-SRX240 Services Gateway on page 3 J-SRX240 Services Gateway Models on page 3 Accessing the J-SRX240 Services Gateway on page 4 About the J-SRX240 Services Gateway...

  • Page 20: Accessing The J-Srx240 Services Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 3: J-SRX240 Services Gateway Models (continued) Product Name Device Type Model Number J-SRX240 Services Gateway High Memory J-SRX240H J-SRX240 Services Gateway with PoE Power over Ethernet (PoE) J-SRX240H-POE J-SRX240 Services Gateway with Voice...
  • Page 21 Chapter 1: Introduction to the J-SRX240 Services Gateway Table 4: J-SRX240 Services Gateway Hardware Features (continued) J-SRX240 Services Gateway with J-SRX240 Services J-SRX240 Services Integrated Gateway Low Gateway High J-SRX240 Services Convergence Features Memory Memory Gateway PoE Services Gigabit Ethernet ports Console port Universal serial bus (USB) ports...
  • Page 22 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 23: Specifications

    CHAPTER 2 J-SRX240 Services Gateway Hardware Components and Specifications This chapter describes the hardware components and specifications of the J-SRX240 Services Gateway and includes the following topics: J-SRX240 Services Gateway Specifications on page 7 J-SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J-SRX240 Services Gateway with Integrated Convergence Services Front Panel and Back Panel Views on page 11 J-SRX240 Services Gateway Built-In Interfaces on page 13...
  • Page 24 PowerConnect J-SRX240 Services Gateway Hardware Guide Table 5: J-SRX240 Services Gateway Specifications Specification Value Chassis height 1 Unit (U) Chassis width 17.5 in. (44.5 cm) Chassis depth 15 in. (38.1 cm) Chassis weight 12.7 lb. (5.75 kg) Power consumption J-SRX240 Services Gateway Low Memory: 119 watts...

  • Page 25: J-Srx240 Services Gateway Front Panel And Back Panel Views

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications J-SRX240 Services Gateway Front Panel and Back Panel Views This topic contains views of the front panel and back panel of the J-SRX240 Services Gateway High Memory and Low Memory versions. This topic includes the following sections: J-SRX240 Services Gateway Front Panel (High Memory and Low Memory) on page 9 J-SRX240 Services Gateway Back Panel (PoE, High Memory, and Low...
  • Page 26 PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway LEDs on page 14 J-SRX240 Services Gateway Boot Devices and Dual-Root Partitioning Scheme on page 19...

  • Page 27: Memory)

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications J-SRX240 Services Gateway Back Panel (PoE, High Memory, and Low Memory) Figure 3 on page 11 shows the back panel of the J-SRX240 Services Gateway. Figure 3: J-SRX240 Services Gateway Back Panel (PoE, High Memory, and Low Memory) Table 7 on page 11 provides information about the back panel components of the services gateway.

  • Page 28: Panel

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway with Integrated Convergence Services Front Panel Figure 4 on page 12 illustrates the front panel of the J-SRX240 Services Gateway with Integrated Convergence Services. Figure 4: J-SRX240 Services Gateway with Integrated Convergence...

  • Page 29: J-Srx240 Services Gateway Built-In Interfaces

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications J-SRX240 Services Gateway Built-In Interfaces Table 9 on page 13 summarizes the interface ports supported on the J-SRX240 Services Gateway. Table 9: J-SRX240 Services Gateway Built-In Interfaces Interface Type Description Usage Gigabit Ethernet 16 ports built into the chassis Function as front-end network ports and provide LAN and...

  • Page 30: J-Srx240 Services Gateway Leds

    NOTE: We recommend the use of transceivers compatible with JUNOS Software. We cannot guarantee that the interface module will operate correctly if tranceivers are not compatible with JUNOS Software. Please contact Dell for the correct transceiver part number for your device.

  • Page 31: Panel

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications Figure 6: J-SRX240 Services Gateway Front Panel LEDs Table 10 on page 15 lists the LED indicators on the J-SRX240 Services Gateway front panel. Table 10: J-SRX240 Services Gateway Front Panel Components Component Description Usage...

  • Page 32: Ethernet Port Leds

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 10: J-SRX240 Services Gateway Front Panel Components (continued) Component Description Usage HA LED The HA LED has the following indicator colors: The HA LED can be used to determine if the chassis clustering is enabled on the device.

  • Page 33: Voice Interface Port Led

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications Table 12 on page 17 describes the Ethernet port LEDs. Table 12: J-SRX240 Services Gateway Ethernet Port LEDs Function Color State Description TX/RX/Link Green Blinking Link is active. Data communication is taking place.

  • Page 34: J-Srx240 Services Gateway Boot Devices And Dual-Root Partitioning

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 13: J-SRX240 Services Gateway Voice Interface Port LEDs Number FXS1, FXS2 LEDs FXO1, FXO2 LEDs Table 14 on page 18 describes the Voice Interface port LEDs. Table 14: J-SRX240 Services Gateway Voice Interface Port LEDs...

  • Page 35: Scheme

    Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications J-SRX240 Services Gateway Boot Devices and Dual-Root Partitioning Scheme This topic includes the following sections: Boot Devices on page 19 Dual-Root Partitioning Scheme on page 19 Boot Devices The J-SRX240 Services Gateway can boot from the following storage media (in the order of priority): Internal NAND flash (default;...

  • Page 36: J-Srx240 Services Gateway Power Supply

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway Power Supply The J-SRX240 Services Gateway uses an internal AC power supply. The power supply distributes the different output voltages to the device components according to their voltage requirements. The power supply is fixed in the chassis and is not field-replaceable.
  • Page 37 Chapter 2: J-SRX240 Services Gateway Hardware Components and Specifications Figure 9: Airflow Through the J-SRX240 Services Gateway Chassis Related Topics J-SRX240 Services Gateway Specifications on page 7 J-SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J-SRX240 Services Gateway Built-In Interfaces on page 13 J-SRX240 Services Gateway LEDs on page 14 J-SRX240 Services Gateway Boot Devices and Dual-Root Partitioning Scheme on page 19...
  • Page 38 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 39: J-Srx240 Services Gateway Mini-Physical Interface Modules

    CHAPTER 3 J-SRX240 Services Gateway Mini-Physical Interface Modules This chapter includes the following topic: Mini-Physical Interface Modules on the J-SRX240 Services Gateway on page 23 Mini-Physical Interface Modules on the J-SRX240 Services Gateway The J-SRX240 Services Gateway supports Mini-Physical Interface Modules (Mini-PIMs). A Mini-PIM is a network interface card (NIC) that is installed on the J-SRX240 Services Gateway to provide physical connections to a LAN or a WAN.
  • Page 40 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 41: J-Srx240 Services Gateway Power Over Ethernet Support

    CHAPTER 4 J-SRX240 Services Gateway Power over Ethernet Support This chapter includes the following topics: J-SRX240 Services Gateway Power over Ethernet Overview on page 25 Configuring PoE Functionality on the J-SRX240 Services Gateway on page 26 J-SRX240 Services Gateway Power over Ethernet Overview Introduction on page 25 PoE Classes and Power Ratings on page 26 Introduction...

  • Page 42: Poe Classes And Power Ratings

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 15: J-SRX240 Services Gateway PoE Specifications (continued) Power Management Schemes Values Per port power limit 30 watts NOTE: Default value is 15.4 watts Power management modes Static: Power allocated for each interface can be configured.
  • Page 43 Chapter 4: J-SRX240 Services Gateway Power over Ethernet Support You can configure PoE using the CLI configuration editor. For more details on configuring PoE, see the JUNOS Software Interfaces and Routing Configuration Guide. Related Topics J-SRX240 Services Gateway Description on page 3 J-SRX240 Services Gateway Specifications on page 7 J-SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J-SRX240 Services Gateway Built-In Interfaces on page 13...
  • Page 44 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 45: J-Srx240 Services Gateway With Integrated Convergence Services

    CHAPTER 5 J-SRX240 Services Gateway with Integrated Convergence Services This chapter includes the following topics: Introducing the J-SRX240 Services Gateway with Integrated Convergence Services on page 29 Understanding the Functions of the J-SRX240 Services Gateway with Integrated Convergence Services on page 31 J-SRX240 Services Gateway with Integrated Convergence Services Interoperability on page 31 Configuring the J-SRX240 Services Gateway with Integrated Convergence...

  • Page 46: Basic Functions

    PowerConnect J-SRX240 Services Gateway Hardware Guide The J-SRX240 Services Gateway with Integrated Convergence Services also offers the following additional features: Voice mail answering and retrieval via PSTN digit mapping Digit manipulation for remapping digits Caller ID support for detection and transmission of caller information (for USA...

  • Page 47: Understanding The Functions Of The J-Srx240 Services Gateway With Integrated Convergence Services

    Chapter 5: J-SRX240 Services Gateway with Integrated Convergence Services Understanding the Functions of the J-SRX240 Services Gateway with Integrated Convergence Services on page 31 Understanding the Functions of the J-SRX240 Services Gateway with Integrated Convergence Services The J-SRX240 Services Gateway with Integrated Convergence Services functions as follows: Analog telephones and fax machines are directly connected to the J-SRX240 Services Gateway with Integrated Convergence Services through Foreign Exchange Station...

  • Page 48: Configuring The J-Srx240 Services Gateway With Integrated Convergence

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 17 on page 32 summarizes the SIP phones, softphones, and analog devices supported by the J-SRX240 Services Gateway with Integrated Convergence Services. Table 17: J-SRX240 Services Gateway Integrated Convergence Services Interoperability Phone Types...
  • Page 49 Chapter 5: J-SRX240 Services Gateway with Integrated Convergence Services Understanding the Functions of the J-SRX240 Services Gateway with Integrated Convergence Services on page 31...
  • Page 50 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 51: Setting Up The J-Srx240 Services Gateway

    PART 2 Setting Up the J-SRX240 Services Gateway Preparing the Site for the J-SRX240 Services Gateway Installation on page 37 Installation Overview for the J-SRX240 Services Gateway on page 43 Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway on page 45 Unpacking the J-SRX240 Services Gateway on page 47 Installing the J-SRX240 Services Gateway on page 51...
  • Page 52 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 53: Preparing The Site For The J-Srx240 Services Gateway Installation

    CHAPTER 6 Preparing the Site for the J-SRX240 Services Gateway Installation This chapter includes the following topics: Site Preparation Checklist for the J-SRX240 Services Gateway on page 37 General Site Guidelines for Installing the J-SRX240 Services Gateway on page 38 J-SRX240 Services Gateway Rack Requirements on page 39 Clearance Requirements for Airflow and Hardware Maintenance on the J-SRX240 Services Gateway on page 40...

  • Page 54: General Site Guidelines For Installing The J-Srx240 Services Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 18: Site Preparation Checklist for Services Gateway Installation (continued) Item or Task Additional Information Date and Notes Rack Installation Verify that your rack meets the “J-SRX240 Services Gateway Rack minimum requirements. Requirements” on page 39 Plan the rack location, including required space clearances.

  • Page 55: J-Srx240 Services Gateway Rack Requirements

    Chapter 6: Preparing the Site for the J-SRX240 Services Gateway Installation Ensure that the blank Mini-PIM panel is installed in the empty slot to prevent any interruption or reduction in the flow of air across internal components. NOTE: Install the device only in restricted areas, such as dedicated equipment rooms and equipment closets, in accordance with Articles 110–16, 110–17, and 110–18 of the National Electrical Code, ANSI/NFPA 70.

  • Page 56: Clearance Requirements For Airflow And Hardware Maintenance On The J-Srx240

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 19: Rack Requirements for the Services Gateway (continued) Rack Requirements Specifications Connecting to the Building Always secure the rack in which you are installing the services gateway to the structure of the Structure building.

  • Page 57: J-Srx240 Services Gateway Electrical And Power Requirements

    Chapter 6: Preparing the Site for the J-SRX240 Services Gateway Installation Table 20: Clearance Requirements for the Services Gateway (continued) Location Recommended Clearance Requirement for Clearance Between side of the chassis and any 2.5 in. (6.35 cm) Space for the cooling system to function non-heat-producing surface such as a properly and to maintain unrestricted airflow wall or cabinet side...
  • Page 58 PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway Electrical and Power Requirements on page 41...

  • Page 59: Installation Overview For The J-Srx240 Services Gateway

    CHAPTER 7 Installation Overview for the J-SRX240 Services Gateway This chapter includes the following topic: Installation Overview for the J-SRX240 Services Gateway on page 44...

  • Page 60: Installation Overview For The J-Srx240 Services Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide Installation Overview for the J-SRX240 Services Gateway After you have prepared your installation site, you are ready to unpack and install the services gateway. It is important to proceed through the installation process as shown in Table 21 on page 44.

  • Page 61: Services Gateway

    CHAPTER 8 Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway This chapter includes the following topic: Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway on page 45 Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway Table 22 on page 45 lists the tools and equipments required to install and maintain the J-SRX240 Services Gateway.
  • Page 62 PowerConnect J-SRX240 Services Gateway Hardware Guide Grounding the J-SRX240 Services Gateway on page 57 Connecting the J-SRX240 Services Gateway to the Power Supply on page 55 Packing the J-SRX240 Services Gateway and Components for Shipment on page 136...

  • Page 63: Unpacking The J-Srx240 Services Gateway

    CHAPTER 9 Unpacking the J-SRX240 Services Gateway This chapter includes the following topics: Unpacking the J-SRX240 Services Gateway on page 47 Verifying Parts Received with the J-SRX240 Services Gateway on page 47 Unpacking the J-SRX240 Services Gateway The J-SRX240 Services Gateway is shipped in a cardboard carton and secured with foam packing material.
  • Page 64 The packing list specifies the part numbers and descriptions of each part in your order. NOTE: If any part is missing, contact your Dell Support representative. A fully configured J-SRX240 Services Gateway contains the chassis with installed components, listed in Table 23 on page 48 and an accessory box, which contains the parts listed in Table 24 on page 48.
  • Page 65 Chapter 9: Unpacking the J-SRX240 Services Gateway Related Topics Unpacking the J-SRX240 Services Gateway on page 47 Preparing the J-SRX240 Services Gateway for Installation on page 51 Installing the J-SRX240 Services Gateway on page 52...
  • Page 66 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 67: Installing The J-Srx240 Services Gateway

    CHAPTER 10 Installing the J-SRX240 Services Gateway This chapter includes the following topics: J-SRX240 Services Gateway Safety Requirements, Warnings, and Guidelines on page 51 Preparing the J-SRX240 Services Gateway for Installation on page 51 Installing the J-SRX240 Services Gateway on page 52 Replacing or Installing Mini-Physical Interface Modules in the J-SRX240 Services Gateway on page 54 J-SRX240 Services Gateway Safety Requirements, Warnings, and Guidelines...

  • Page 68: Installing The J-Srx240 Services Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 25: J-SRX240 Services Gateway Preinstallation Checklist Task Additional Information Verify that the installation site meets the requirements “General Site Guidelines for Installing the J-SRX240 Services Gateway” on page 38. Remove the services gateway chassis from the shipping “Unpacking the J-SRX240 Services Gateway”...
  • Page 69 Chapter 10: Installing the J-SRX240 Services Gateway Position a mounting bracket on each side of the chassis as shown in Figure 10 on page 53. Figure 10: Installing the J-SRX240 Services Gateway in a Rack Use a number–2 Phillips screwdriver to install the screws that secure the mounting brackets to the chassis.

  • Page 70: Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide Install the second screw in each mounting bracket. Verify that the mounting screws on one side of the rack are aligned with the mounting screws on the opposite side and that the device is level.

  • Page 71: Gateway

    CHAPTER 11 Connecting, Grounding, and Powering On the J-SRX240 Services Gateway This chapter includes the following topics: Connecting the J-SRX240 Services Gateway to the Power Supply on page 55 Connecting and Organizing Interface Cables to the J-SRX240 Services Gateway on page 56 Grounding the J-SRX240 Services Gateway on page 57 Powering On and Powering Off the J-SRX240 Services Gateway on page 59 Connecting the J-SRX240 Services Gateway to the Power Supply...

  • Page 72: Gateway

    PowerConnect J-SRX240 Services Gateway Hardware Guide To connect the device to the power supply: Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the other end of the ESD strap to the ESD point on the rack.

  • Page 73: Grounding The J-Srx240 Services Gateway

    Chapter 11: Connecting, Grounding, and Powering On the J-SRX240 Services Gateway Arrange network cables as follows to prevent them from dislodging or developing stress points: Secure cables so that they are not supporting their own weight as they hang to the floor.
  • Page 74 PowerConnect J-SRX240 Services Gateway Hardware Guide NOTE: The J-SRX240 Services Gateway is not NEBS-compliant. Table 26 on page 58 lists the grounding components of the J-SRX240 Services Gateway. Table 26: J-SRX240 Services Gateway Grounding Components Number Component Grounding screw (6–32 UNC screw)

  • Page 75: Powering On And Powering Off The J-Srx240 Services Gateway

    Chapter 11: Connecting, Grounding, and Powering On the J-SRX240 Services Gateway Powering On and Powering Off the J-SRX240 Services Gateway This topic describes the following procedures: 1. Powering On the J-SRX240 Services Gateway on page 59 2. Powering Off the J-SRX240 Services Gateway on page 59 Powering On the J-SRX240 Services Gateway To power on the services gateway: Ensure that you have connected the power supply to the device.
  • Page 76 PowerConnect J-SRX240 Services Gateway Hardware Guide WARNING: Use the immediate shutdown method as a last resort to recover the services gateway if the services gateway operating system is not responding to the graceful shutdown method. WARNING: Do not press the Power button while the device is shutting down.

  • Page 77: J-Srx240 Services Gateway Autoinstallation

    CHAPTER 12 J-SRX240 Services Gateway Autoinstallation This chapter includes the following topic: J-SRX240 Services Gateway Autoinstallation Overview on page 61 J-SRX240 Services Gateway Autoinstallation Overview The autoinstallation process begins any time a services gateway is powered on and cannot locate a valid configuration file in the internal flash. Typically, a configuration file is unavailable when a services gateway is powered on for the first time or if the configuration file is deleted from the internal flash.
  • Page 78 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 79: Connecting The J-Srx240 Services Gateway To Management Devices

    CHAPTER 13 Connecting the J-SRX240 Services Gateway to Management Devices This chapter includes the following topics: Connecting the J-SRX240 Services Gateway to the J-Web Interface on page 63 Connecting the J-SRX240 Services Gateway to the CLI on page 66 Connecting the Modem at the J-SRX240 Services Gateway End on page 68 Connecting the Modem to the Console Port on the J-SRX240 Services Gateway on page 69 Connecting to the CLI at the User End for the J-SRX240 Services Gateway on page 69...
  • Page 80 PowerConnect J-SRX240 Services Gateway Hardware Guide Figure 13: Connecting to the Ethernet Port on a J-SRX240 Services Gateway To connect to the Ethernet port: From the management device you use to access the J-Web interface (such as a PC or a laptop), verify that the address of the port you connect to is set to one of the...
  • Page 81 Chapter 13: Connecting the J-SRX240 Services Gateway to Management Devices NOTE: You must manually configure the IP address for the management port you are using before you save your initial configuration. When you save the configuration for the first time, you will lose the connection to the services gateway if you have not manually configured the IP address.

  • Page 82: Connecting The J-Srx240 Services Gateway To The Cli

    PowerConnect J-SRX240 Services Gateway Hardware Guide Connecting the J-SRX240 Services Gateway to the CLI If you plan to use the CLI to configure the J-SRX240 Services Gateway, you must connect through the console port as shown in Figure 14 on page 66.
  • Page 83 Chapter 13: Connecting the J-SRX240 Services Gateway to Management Devices Connect the other end of the Ethernet cable to the console port on the services gateway. Turn on the power to the management device. Start your asynchronous terminal emulation application (such as Microsoft Windows HyperTerminal) and select the appropriate port to use (for example, COM1...

  • Page 84: Connecting The Modem At The J-Srx240 Services Gateway End

    PowerConnect J-SRX240 Services Gateway Hardware Guide Connecting the Modem at the J-SRX240 Services Gateway End Before you can connect a dial-up modem to the console port on the J-SRX240 Services Gateway, you must configure the modem to accept a call on the first ring and accept DTR signals.

  • Page 85: Gateway

    Chapter 13: Connecting the J-SRX240 Services Gateway to Management Devices Related Topics Connecting the J-SRX240 Services Gateway to the J-Web Interface on page 63 Connecting the J-SRX240 Services Gateway to the CLI on page 66 Connecting to the CLI at the User End for the J-SRX240 Services Gateway on page 69 Connecting the Modem to the Console Port on the J-SRX240 Services Gateway on page 69 Connecting the Modem to the Console Port on the J-SRX240 Services Gateway...
  • Page 86 PowerConnect J-SRX240 Services Gateway Hardware Guide Connect a modem at your remote location to a management device such as a PC or laptop computer. Start your asynchronous terminal emulation application (such as Microsoft Windows HyperTerminal) on the PC or laptop computer.

  • Page 87: Gateway

    CHAPTER 14 Performing Initial Software Configuration on the J-SRX240 Services Gateway This chapter includes the following topics: J-SRX240 Services Gateway Software Configuration Overview on page 71 Performing Initial Software Configuration on the J-SRX240 Services Gateway Using the CLI on page 74 Performing Initial Software Configuration on the J-SRX240 Services Gateway Using the J-Web Interface on page 76 J-SRX240 Services Gateway Secure Web Access Overview on page 82...

  • Page 88: Understanding Built-In Ethernet Ports

    PowerConnect J-SRX240 Services Gateway Hardware Guide IP address and prefix length information for the Ethernet interface IP address of a default router IP address of a DNS server Password for the root user Understanding Built-In Ethernet Ports Note the following points about the J-SRX240 Services Gateway management port:...

  • Page 89: Understanding Management Access

    Chapter 14: Performing Initial Software Configuration on the J-SRX240 Services Gateway JUNOS Software Security Configuration Guide Understanding Management Access Telnet allows you to connect to the services gateway and access the CLI to execute commands from a remote system. Telnet CLI connections are not encrypted and therefore can be intercepted.

  • Page 90: Using The Cli

    PowerConnect J-SRX240 Services Gateway Hardware Guide Performing Initial Software Configuration on the J-SRX240 Services Gateway Using the CLI This procedure connects the device to the network but does not enable it to forward traffic. For complete information about enabling the device to forward traffic, including examples, see the appropriate JUNOS Software configuration guides.

  • Page 91: Performing Initial Software Configuration On The J-Srx240 Services Gateway

    Chapter 14: Performing Initial Software Configuration on the J-SRX240 Services Gateway Configure the default route. [edit] admin@# set routing-options static route 0.0.0.0/0 next-hop gateway Configure basic security zones and bind them to traffic interfaces. [edit] admin@# set security zones security-zone trust interfaces ge-0/0/0 admin@# set security zones security-zone untrust interfaces ge-0/0/1 Configure basic security policies.

  • Page 92: Performing Initial Software Configuration On The J-Srx240 Services Gateway Using The J-Web Interface

    PowerConnect J-SRX240 Services Gateway Hardware Guide interfaces { ge-0/0/0 { unit 0 { family inet { address 192.168.1.1/24; lo0 { unit 0 { family inet { address 172.16.1.24/32; Commit the configuration to activate it on the device. [edit] admin@# commit Optionally, configure additional properties by adding the necessary configuration statements.

  • Page 93: Establishing Basic Connectivity

    Chapter 14: Performing Initial Software Configuration on the J-SRX240 Services Gateway Establishing Basic Connectivity To establish basic connectivity: Connect an Ethernet cable from any of the ports between ge-0/0/0 ge-0/0/15 to the Ethernet port on the management device (workstation or laptop). Connect the power cable to the device and a power source.

  • Page 94: Configuring Basic System Properties

    PowerConnect J-SRX240 Services Gateway Hardware Guide Configuring Basic System Properties To configure basic system properties: In the J-Web interface, select Configure> System properties and select the required tab and proceed with configuring the other settings. Table 31 on page 78 provides the summary of configuration details for initial setup.
  • Page 95 Chapter 14: Performing Initial Software Configuration on the J-SRX240 Services Gateway Table 31: Basic Configuration Summary (continued) Field Function Your Action Default Gateway Defines a default gateway Type a 32-bit IP address in through which to direct packets dotted decimal notation. addressed to networks not explicitly listed in the routing table.
  • Page 96 PowerConnect J-SRX240 Services Gateway Hardware Guide Table 31: Basic Configuration Summary (continued) Field Function Your Action Current System Time Synchronizes the system time Set the time with the NTP server or allows immediately using the you to manually set the system NTP server;...
  • Page 97 Chapter 14: Performing Initial Software Configuration on the J-SRX240 Services Gateway In the IPv4 Address and Prefix boxes, enter an IP address and a subnet mask. Click OK. The configured IP address is included in the Address Prefix column. Configure the default route as follows In the J-Web interface, select Configure>Routing>Static routing.

  • Page 98: J-Srx240 Services Gateway Secure Web Access Overview

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway Secure Web Access Overview on page 82 J-SRX240 Services Gateway Secure Web Access Overview You can manage a services gateway remotely through the J-Web interface. To communicate with the services gateway, the J-Web interface uses Hypertext Transfer Protocol (HTTP).

  • Page 99: Maintaining, Replacing, And Monitoring The J-Srx240 Services Gateway Hardware

    PART 3 Maintaining, Replacing, and Monitoring the J-SRX240 Services Gateway Hardware Maintaining the J-SRX240 Services Gateway Hardware Components on page 85 Monitoring the J-SRX240 Services Gateway on page 87...

  • Page 100: Gateway Hardware

    PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 101: Maintaining The J-Srx240 Services Gateway Hardware Components

    CHAPTER 15 Maintaining the J-SRX240 Services Gateway Hardware Components This chapter includes the following topic: Maintaining the J-SRX240 Services Gateway Hardware Components on page 85 Maintaining the J-SRX240 Services Gateway Hardware Components Table 32 on page 85 describes the common tasks to maintain the hardware components of the services gateway.
  • Page 102 PowerConnect J-SRX240 Services Gateway Hardware Guide Table 32: Maintenance Procedures for the Services Gateway Hardware Components (continued) Maintenance Procedures Description Maintaining the To maintain the power supply on the services gateway: Power Supply Make sure that the power and grounding cables are arranged so that they do not obstruct access to other device components.

  • Page 103: Monitoring The J-Srx240 Services Gateway

    This chapter describes how to monitor J-SRX240 Services Gateway hardware components. If you encounter software problems, or problems with hardware components not discussed here, contact the Dell Support. This chapter includes the following topics: Monitoring Hardware Components on the J-SRX240 Services Gateway on page 87...
  • Page 104 PowerConnect J-SRX240 Services Gateway Hardware Guide Examples: The following examples provide the sample output of commands: show chassis hardware command show chassis hardware user@host > Item Version Part number Serial number Description Chassis SRX240-lm Routing Engine RER 00 750-021792 000000PS4650...

  • Page 105: Monitoring The J-Srx240 Services Gateway Components Using Leds

    Normal condition. No action is required. The Reset Config button is pressed. An error is detected in the device. Contact Dell Support. See “Dell Support” on page 96. Alarm LED The device detects a major alarm. A major alarm indicates a critical situation on the gateway that requires immediate action.

  • Page 106: Monitoring The J-Srx240 Services Gateway Using Chassis Alarm

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 33: Component LEDs on the J-SRX240 Services Gateway (continued) Possible Causes and Corrective State Meaning Actions Power LED Green The device is receiving power supply Normal condition. No action is and is functioning normally.
  • Page 107 NOTE: The Voice Interface port LED glows red (blinking) while initializing. If there is an error, the LED remains red; otherwise, the LED changes to green. Red (steady) The port has detected a hardware Contact Dell Support. See “Dell initialization failure. Support” on page 96.

  • Page 108: Monitoring The J-Srx240 Services Gateway Using Chassis Alarm Conditions

    Reformat the internal flash and install a bootable image. (See the JUNOS Software Administration Guide.) If you did not configure the services gateway to boot from an alternative boot device, contact Dell Support. See “Dell Support” on page 96. Mini-Physical A Mini-PIM has failed.

  • Page 109: Monitoring The J-Srx240 Services Gateway Power System

    J-SRX240 Services Gateway” on page 38. Check the fans. See “J-SRX240 Services Gateway Cooling System” on page 20. If you must replace a fan, contact Dell Support. See “Dell Support” on page 96. The services gateway Place your hand near the exhaust vents of the chassis to Red (major) fan has failed.

  • Page 110: Resetting The Configuration File When The J-Srx240 Services Gateway Is Inaccessible

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 35: Services Gateway Power LED Status (continued) LED Status Meaning Possible Cause and Corrective Action The device is not receiving power. Verify that the AC power cord from the power source to the device is not damaged. If the insulation is cracked or broken, immediately replace the cord or cable.
  • Page 111 Chapter 16: Monitoring the J-SRX240 Services Gateway To press the Reset Config button, insert a small probe (such as a straightened paper clip) into the pinhole on the front panel. By default, pressing and quickly releasing the Reset Config button loads and commits the rescue configuration through the J-Web interface or the CLI.

  • Page 112: Dell Support

    J-SRX240 Services Gateway LEDs on page 14 Using the Reset Config Button on the J-SRX240 Services Gateway on page 94 Dell Support If you need assistance while troubleshooting a services gateway, please go to the Dell Support website at http://www.support.dell.com...

  • Page 113: Appendixes

    PART 4 Appendixes Safety and Regulatory Compliance Information on page 99 J-SRX240 Services Gateway Power Guidelines, Requirements, and Specifications on page 123 J-SRX240 Services Gateway Interface Cable Specifications and Connector Pinouts on page 127 Getting Help on page 131...
  • Page 114 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 115: Appendix A Safety And Regulatory Compliance Information

    J-SRX240 Services Gateway Compliance Statements for Acoustic Noise on page 122 J-SRX240 Services Gateway Definition of Safety Warning Levels This topic defines the following three levels of safety warnings used in Dell technical publications: NOTE: You might find this information helpful in a particular situation or might otherwise overlook it.
  • Page 116 PowerConnect J-SRX240 Services Gateway Hardware Guide WARNING: This symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

  • Page 117: J-Srx240 Services Gateway General Safety Guidelines And Warnings

    Appendix A: Safety and Regulatory Compliance Information J-SRX240 Services Gateway Installation Safety Guidelines and Warnings on page 106 J-SRX240 Services Gateway Laser and LED Safety Guidelines and Warnings on page 110 J-SRX240 Services Gateway Maintenance and Operational Safety Guidelines and Warnings on page 113 J-SRX240 Services Gateway Electrical Safety Guidelines and Warnings on page 118 J-SRX240 Services Gateway General Safety Guidelines and Warnings...
  • Page 118 PowerConnect J-SRX240 Services Gateway Hardware Guide Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden. Varoitus Ainoastaan koulutettu ja pätevä henkilökunta saa asentaa tai vaihtaa tämän laitteen. Attention Tout installation ou remplacement de l'appareil doit être réalisé par du personnel qualifié...
  • Page 119 Appendix A: Safety and Regulatory Compliance Information L'accès aux zones de sécurité est sous le contrôle de l'autorité responsable de l'emplacement. Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Ein Bereich mit beschränktem Zutritt ist ein Bereich, zu dem nur Wartungspersonal mit einem Spezialwerkzeugs, Schloß...
  • Page 120 PowerConnect J-SRX240 Services Gateway Hardware Guide Many services gateway hardware components are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V. You can easily generate potentially damaging static voltages whenever you handle plastic or foam packing material or if you move components across plastic or carpets.

  • Page 121: J-Srx240 Services Gateway Fire Safety Requirements

    In addition, establish procedures to protect your equipment in the event of a fire emergency. Dell products should be installed in an environment suitable for electronic equipment. We recommend that fire suppression equipment be available in the event of a fire in the vicinity of the equipment and that all local fire, safety, and electrical codes and ordinances be observed when installing and operating your equipment.

  • Page 122: J-Srx240 Services Gateway Installation Safety Guidelines And Warnings

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway General Safety Guidelines and Warnings on page 101 J-SRX240 Services Gateway Installation Safety Guidelines and Warnings on page 106 J-SRX240 Services Gateway Laser and LED Safety Guidelines and Warnings on page 110...
  • Page 123 Appendix A: Safety and Regulatory Compliance Information WARNING: To prevent bodily injury when mounting or servicing the services gateway in a rack, take the following precautions to ensure that the system remains stable. The following directives help maintain your safety: The services gateway must be installed into a rack that is secured to the building structure.
  • Page 124 Il J-SRX Series services gateway deve essere installato in un telaio, il quale deve essere fissato alla struttura dell'edificio. Questa unità deve venire montata sul fondo del supporto, se si tratta dell'unica unità da montare nel supporto. Quando questa unità viene montata in un supporto parzialmente pieno, caricare il supporto dal basso all'alto, con il componente più...
  • Page 125 Appendix A: Safety and Regulatory Compliance Information J-SRX Series services gateway må installeres i et stativ som er forankret til bygningsstrukturen. Denne enheten bør monteres nederst i kabinettet hvis dette er den eneste enheten i kabinettet. Ved montering av denne enheten i et kabinett som er delvis fylt, skal kabinettet lastes fra bunnen og opp med den tyngste komponenten nederst i kabinettet.

  • Page 126: J-Srx240 Services Gateway Laser And Led Safety Guidelines And Warnings

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX Series services gateway måste installeras i en ställning som är förankrad i byggnadens struktur. Om denna enhet är den enda enheten på ställningen skall den installeras längst ned på ställningen. Om denna enhet installeras på en delvis fylld ställning skall ställningen fyllas nedifrån och upp, med de tyngsta enheterna längst ned på...

  • Page 127: Class 1 Laser Product Warning

    Appendix A: Safety and Regulatory Compliance Information Class 1 Laser Product Warning WARNING: Class 1 laser product. Waarschuwing Klasse-1 laser produkt. Varoitus Luokan 1 lasertuote. Attention Produit laser de classe I. Warnung Laserprodukt der Klasse 1. Avvertenza Prodotto laser di Classe 1. Advarsel Laserprodukt av klasse 1.

  • Page 128: Radiation From Open Port Apertures Warning

    PowerConnect J-SRX240 Services Gateway Hardware Guide Varoitus Älä katso säteeseen äläkä tarkastele sitä suoraan optisen laitteen avulla. Attention Ne pas fixer le faisceau des yeux, ni l'observer directement à l'aide d'instruments optiques. Warnung Nicht direkt in den Strahl blicken und ihn nicht direkt mit optischen Geräten prüfen.

  • Page 129: J-Srx240 Services Gateway Maintenance And Operational Safety Guidelines And Warnings

    Appendix A: Safety and Regulatory Compliance Information Aviso Dada a possibilidade de emissão de radiação invisível através do orifício da via de acesso, quando esta não tiver nenhum cabo de fibra conectado, deverá evitar a exposição à radiação e não deverá olhar fixamente para orifícios que se encontrarem a descoberto.

  • Page 130: Jewelry Removal Warning

    PowerConnect J-SRX240 Services Gateway Hardware Guide Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant.

  • Page 131: Lightning Activity Warning

    Appendix A: Safety and Regulatory Compliance Information et reliés à la terre, les objets métalliques chauffent, ce qui peut provoquer des blessures graves ou souder l'objet métallique aux bornes. Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind, jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen.

  • Page 132: Operating Temperature Warning

    PowerConnect J-SRX240 Services Gateway Hardware Guide Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw. trennen Sie keine ab, wenn es gewittert. Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini.

  • Page 133: Product Disposal Warning

    Avvertenza Per evitare il surriscaldamento dei services gateway, non adoperateli in un locale che ecceda la temperatura ambientale massima di 40 C. Per evitare che la circolazione dell'aria sia impedita, lasciate uno spazio di almeno 15.2 cm di fronte alle aperture delle ventole.

  • Page 134: J-Srx240 Services Gateway Electrical Safety Guidelines And Warnings

    PowerConnect J-SRX240 Services Gateway Hardware Guide Aviso A descartagem final deste produto deverá ser efectuada de acordo com os regulamentos e a legislação nacional. ¡Atención! El desecho final de este producto debe realizarse según todas las leyes y regulaciones nacionales Varning! Slutlig kassering av denna produkt bör skötas i enlighet med landets alla lagar...

  • Page 135: J-Srx240 Services Gateway Agency Approvals

    Appendix A: Safety and Regulatory Compliance Information Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part 7 Evaluated to the TN power system Locate the emergency power-off switch for the room in which you are working so that if an electrical accident occurs, you can quickly turn off the power. Do not work alone if potentially hazardous conditions exist anywhere in your workspace.

  • Page 136: J-Srx240 Services Gateway Compliance Statements For Emc Requirements

    PowerConnect J-SRX240 Services Gateway Hardware Guide EN 60825-1 +A1+A2 (1994) Safety of Laser Products - Part 1: Equipment Classification EN 60825-2 (2000) Safety of Laser Products - Part 2: Safety of Optical Fiber Comm. Systems EN 300 386 V1.3.3 (2005) Telecom Network Equipment - EMC requirements...

  • Page 137: Canada

    Appendix A: Safety and Regulatory Compliance Information Canada This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. European Community This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 138: J-Srx240 Services Gateway Compliance Statements For Acoustic Noise

    PowerConnect J-SRX240 Services Gateway Hardware Guide Batteries in this product are not based on mercury, lead, or cadmium substances. The batteries used in this product are in compliance with EU Directives 91/157/EEC, 93/86/EEC, and 98/101/EEC. The product documentation includes instructional information about the proper method of reclamation and recycling.

  • Page 139: J-Srx240 Services Gateway Power Guidelines, Requirements, And Specifications

    APPENDIX B J-SRX240 Services Gateway Power Guidelines, Requirements, and Specifications This appendix includes the following topics: J-SRX240 Services Gateway Site Electrical Wiring Guidelines on page 123 J-SRX240 Services Gateway Power Specifications and Requirements on page 124 J-SRX240 Services Gateway Grounding Specifications on page 125 J-SRX240 Services Gateway Site Electrical Wiring Guidelines Table 36 on page 123 describes the factors you must consider while planning the electrical wiring for the services gateway at your site.

  • Page 140: J-Srx240 Services Gateway Power Specifications And Requirements

    PowerConnect J-SRX240 Services Gateway Hardware Guide Table 36: Site Electrical Wiring Guidelines for the Services Gateway (continued) Site Wiring Factor Guideline Radio Frequency To reduce or eliminate the emission of RFI from your site wiring: Interference (RFI) Use twisted-pair cable with a good distribution of grounding conductors.

  • Page 141: J-Srx240 Services Gateway Grounding Specifications

    Appendix B: J-SRX240 Services Gateway Power Guidelines, Requirements, and Specifications Table 37: Power Requirement Specifications for the J-SRX240 Services Gateway (continued) Power Requirement Specification AC system current rating 2.5 A 4.5 A (for PoE and media gateway models) AC Power Cord Specifications Table 38 on page 125 provides power cord specifications and Table 38 on page 125 depicts the plugs on the AC power cords provided for each country or region.
  • Page 142 PowerConnect J-SRX240 Services Gateway Hardware Guide WARNING: Before device installation begins, a licensed electrician must attach a cable lug to the grounding and power cables that you supply. A cable with an incorrectly attached lug can damage the device (for example, by causing a short circuit).

  • Page 143: Pinouts

    APPENDIX C J-SRX240 Services Gateway Interface Cable Specifications and Connector Pinouts This appendix includes the following topics: Interface Cable and Wire Specifications for the J-SRX240 Services Gateway on page 127 RJ-45 Connector Pinouts for the J-SRX240 Services Gateway Ethernet Port on page 128 RJ-45 Connector Pinouts for the J-SRX240 Services Gateway Console Port on page 128 RJ-11 Connector Pinouts for the J-SRX240 Services Gateway with Integrated Convergence Services FXO and FXS Ports on page 129...

  • Page 144: Rj-45 Connector Pinouts For The J-Srx240 Services Gateway Ethernet Port

    PowerConnect J-SRX240 Services Gateway Hardware Guide RJ-45 Connector Pinouts for the J-SRX240 Services Gateway Ethernet Port The Ethernet ports on the front panel are autosensing 10/100-Mbps Ethernet RJ-45 receptacle that accepts an Ethernet cable for connecting the services gateway to a management LAN (or other device that supports out-of-band management).

  • Page 145: Connector Pinouts For The J-Srx240 Services Gateway With Integrated Convergence Services Fxo And Fxs Ports

    Appendix C: J-SRX240 Services Gateway Interface Cable Specifications and Connector Pinouts Figure 17: Console Cable Connector Table 42 on page 129 describes the RJ-45 connector pinouts for the console port. Table 42: RJ-45 Connector Pinouts for Services Gateway Console Port Signal Description Request to Send...
  • Page 146 PowerConnect J-SRX240 Services Gateway Hardware Guide Table 43: RJ-11 Connector Pinouts for the Services Gateway Ethernet Port (continued) Signal No Connect Related Topics Interface Cable and Wire Specifications for the J-SRX240 Services Gateway on page 127 RJ-45 Connector Pinouts for the J-SRX240 Services Gateway Ethernet Port on page 128...

  • Page 147: Appendix D Getting Help

    See "Online Services" for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see "Contacting Dell." NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

  • Page 148: Online Services

    PowerConnect J-SRX240 Services Gateway Hardware Guide When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. For instructions on using the Dell Support, see "Support Service." NOTE: Some of the following services are not always available in all locations outside the continental U.S.

  • Page 149: Automated Order-Status Service

    Appendix D: Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to http://www.support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell."...

  • Page 150: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist"). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.

  • Page 151: Contacting Dell

    Choose the method of contacting Dell that is convenient for you. Locating a J-SRX240 Services Gateway Component Serial Number and Agency Labels Before contacting Dell to request an RMA, you must find the serial number and agency label on the J-SRX240 Services Gateway or component.

  • Page 152: Packing The J-Srx240 Services Gateway And Components For Shipment

    To pack the services gateway for shipment: Retrieve the shipping carton and packing materials in which the device was originally shipped. If you do not have these materials, contact your Dell Support representative about approved packaging materials. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and connect the strap to the ESD point on the chassis or to an outside ESD point if the device is disconnected from earth ground.
  • Page 153 Appendix D: Getting Help On the console or other management device connected to the services gateway, enter CLI operational mode and issue the following command to shut down the services gateway software: user@host> request system power-off Wait until a message appears on the console confirming that the operating system has halted.

  • Page 154: Dell Support

    PowerConnect J-SRX240 Services Gateway Hardware Guide J-SRX240 Services Gateway General Safety Guidelines and Warnings on page 101 Dell Support If you need assistance while troubleshooting a services gateway, please go to the Dell Support website at http://www.support.dell.com...

  • Page 155: Index

    PART 5 Index Index on page 141...
  • Page 156 PowerConnect J-SRX240 Services Gateway Hardware Guide...

  • Page 157: Index

    Index AC input line frequency............124 Dell Support..............96, 131 AC input voltage..............124 AC system current rating............124 electrical and power requirements........41 Accessory Parts List..............48 electricity acoustic noise.................122 safety warnings..............118 agency approvals..............119 electromagnetic compatibility.........123 agency labels................135 electrostatic discharge damage........101 airflow ..................40 EMC (EMI) Alarm LED...................15...
  • Page 158 PowerConnect J-SRX240 Services Gateway Hardware Guide interfaces..................13 internal flash................19 overview installation................44 J-SRX240 Services Gateway parts list about..................3 accessing................3 3-prong power cord............48 chassis................48 grounding DB-9 to RJ-45 adapter specifications............125 straight through, 7 feet........48 installation................52 rack mounting kit............48 installation preparation..........51 PoE....................25 maintenance procedures..........85 classes and power ratings..........26...
  • Page 159 Index show chassis alarms..............87 show chassis environment..........87 show chassis fpc..............87 show chassis hardware............87 shutdown graceful................59 immediate................59 signaling limitations.............123 site preparation checklist.............37 specifications fire safety.................105 standards compliance............119 Status LED..................15 support, technical..............xv technical support..............xv Tools and Parts................45 antistatic mat..............45 Blank panels..............45 Electrostatic bag............45 ESD wrist strap...............45 Flat-blade screw-blade screwdriver......45 Phillips (+) screwdriver..........45...
  • Page 160 PowerConnect J-SRX240 Services Gateway Hardware Guide...

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