Getting Help And Information From The World Wide Web; Software Service And Support; Hardware Service And Support - IBM 8872 - eServer xSeries 460 Service Manual

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
Eserver and IntelliStation products, services, and support. The address for IBM
xSeries and BladeCenter information is http://www.ibm.com/eserver/xseries/. The
address for IBM IntelliStation information is http://www.ibm.com/pc/us/intellistation/.
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, BladeCenter products,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide