IBM 8872 - eServer xSeries 460 Service Manual page 82

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
035-266-0nn
Adapter CPU test error.
035-267-0nn
Adapter Local RAM test error.
035-268-0nn
Adapter NVSRAM test error.
035-269-0nn
Adapter Cache test error.
035-271-0nn
Adapter XOR engine test error.
035-272-0nn
Adapter Drive test error.
035-273-0nn
Adapter Drive error.
035-274-0nn
Adapter Parameters set error.
035-275-001
Adapter Communication error.
035-276-001
Adapter CPU test error.
035-277-001
Adapter Local RAM test error.
66
IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide
Action
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
Replace the attached drive.
Replace the attached drive.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 133).
2. Reseat the RAID controller.
3. Replace the RAID controller.

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This manual is also suitable for:

Xseries 460 8872Xseries mxe 460 8874

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