IBM 8872 - eServer xSeries 460 Service Manual page 85

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
166-070-000
System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
166-198-000
BIOS cannot detect ASM. Reseat ASM
adapter in correct slot; ASM restart failure.
Unplug and cold boot server to reset ASM.
166-201-000
ISMP indicates I2C errors on bus X.
166-201-001
ISMP indicates I2C errors on bus P.
Action
1. Update the firmware (BIOS, service processor,
and diagnostics; see "Updating the firmware" on
page 133).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
1. Run the diagnostic test again.
2. Correct other error conditions (including other
failed systems-management tests and items that
are logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
3. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
4. Reseat the following components:
a. Remote Supervisor Adapter II SlimLine
b. I/O board
5. Replace the components listed in step 4 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the following components:
a. (Trained service technician only) Power
backplane
b. I/O board
c. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only) Power
backplane
b. I/O board
c. (Trained service technician only)
Microprocessor tray
69
Chapter 2. Diagnostics

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This manual is also suitable for:

Xseries 460 8872Xseries mxe 460 8874

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