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8872 - eServer xSeries 460
IBM 8872 - eServer xSeries 460 Manuals
Manuals and User Guides for IBM 8872 - eServer xSeries 460. We have
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IBM 8872 - eServer xSeries 460 manual available for free PDF download: Service Manual
IBM 8872 - eServer xSeries 460 Service Manual (170 pages)
Problem Determination and Service Guide
Brand:
IBM
| Category:
Desktop
| Size: 12.55 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
10
Safety Statements
12
Chapter 1. Introduction
17
Related Documentation
17
Notices and Statements in this Document
18
Features and Specifications
19
Server Controls, Leds, and Connectors
20
Front View
20
Rear View
21
Internal Leds, Connectors, and Jumpers
24
I/O Board Internal Connectors and Jumpers
24
Memory-Card Connectors
25
Memory-Card Leds
25
Microprocessor-Board Connectors and Leds
26
PCI-X Board Connectors
26
PCI-X Board Leds
27
SAS-Backplane Connectors
27
Chapter 2. Diagnostics
29
Diagnostic Tools
29
Post
29
POST Beep Codes
30
Error Logs
34
POST Error Codes
36
Checkout Procedure
50
About the Checkout Procedure
50
Performing the Checkout Procedure
51
Checkpoint Codes (Trained Service Technicians Only)
51
Troubleshooting Tables
52
CD or DVD Drive Problems
52
General Problems
53
Hard Disk Drive Problems
53
Intermittent Problems
54
Keyboard, Mouse, or Pointing-Device Problems
54
USB Keyboard, Mouse, or Pointing-Device Problems
55
Memory Problems
57
Microprocessor Problems
58
Monitor Problems
59
Optional-Device Problems
61
Power Problems
62
Serial Port Problems
63
Serverguide Problems
64
Software Problems
64
Universal Serial Bus (USB) Port Problems
65
Video Problems
65
Light Path Diagnostics
65
Remind Button
67
Light Path Diagnostic Leds
68
Power-Supply Leds
73
Diagnostic Programs, Messages, and Error Codes
75
Running the Diagnostic Programs
75
Diagnostic Text Messages
76
Viewing the Test Log
76
Diagnostic Error Codes
76
Real Time Diagnostics
93
Recovering from a BIOS Update Failure
93
System-Error Log Messages
94
Solving SCSI Problems
104
Solving Power Problems
104
Solving Ethernet Controller Problems
104
Solving Undetermined Problems
106
Calling IBM for Service
107
Chapter 3. Parts Listing, Type 8872 and Type 8874
109
Replaceable Server Components
110
Power Cords
111
Chapter 4. Removing and Replacing Server Components
115
Installation Guidelines
115
System Reliability Guidelines
116
Working Inside the Server with the Power on
116
Handling Static-Sensitive Devices
116
Returning a Device or Component
117
Removing and Replacing Tier 1 Crus
118
Adapter
118
DVD Drive
120
Hot-Swap Fan
121
Hot-Swap Power Supply
122
Memory Card and Memory Module (DIMM)
124
Remote Supervisor Adapter II Slimline
127
Serveraid-8I Adapter
128
Top Cover and Bezel
129
Removing and Replacing Tier 2 Crus
130
Battery
130
I/O Board
131
Operator Information Panel Assembly
133
PCI-X Adapter Guide
134
Power-Supply Structure
135
SAS Backplane
136
Removing and Replacing Frus
137
Front-Panel Assembly
137
Microprocessor Tray and Microprocessor
138
Thermal Grease
141
PCI-X Board Assembly
142
PCI-X Switch Card Assembly
144
Power Backplane
145
Scalability Cartridge Assembly
146
Chapter 5. Configuration Information and Instructions
149
Updating the Firmware
149
Configuring the Server
149
Using the Serverguide Setup and Installation CD
149
Using the Updatexpress Program
150
Using the Configuration/Setup Utility Program
150
Installing and Using the Baseboard Management Controller Utility Programs
155
Using the SAS/SATA Configuration Utility Program
156
Configuring the Ethernet Controller
156
Using the PXE Boot Agent Utility Program
156
Using the Serveraid Configuration Programs
157
Using the Scalable Partition Web Interface
157
Appendix A. Getting Help and Technical Assistance
159
Before You Call
159
Using the Documentation
159
Getting Help and Information from the World Wide Web
160
Software Service and Support
160
Hardware Service and Support
160
Appendix B. Notices
161
Edition Notice
161
Trademarks
162
Important Notes
162
Product Recycling and Disposal
163
Battery Return Program
163
Index
165
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