IBM 8872 - eServer xSeries 460 Service Manual page 40

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
1601 Systems-management adapter
communication error.
1602 Systems-management adapter
communication error.
1762 Fixed disk configuration error.
24
IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide
Action
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see "Updating the firmware"
on page 133).
3. Update the BMC firmware (see "Updating the
firmware" on page 133).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. Adapter
5. (Trained service technician only) Replace the
microprocessor tray.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see "Updating the firmware"
on page 133).
3. Update the BMC firmware (see "Updating the
firmware" on page 133).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. (Trained service technician only) PCI-X board
5. Replace the Remote Supervisor Adapter II
SlimLine.
6. (Trained service technician only) Replace the
microprocessor tray.
1. Run the Configuration/Setup Utility program and
load the defaults.
2. Reseat the following components:
a. SAS cables
b. SAS hard disk drive
c. I/O board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.