Getting Help And Information From The World Wide Web; Software Service And Support; Hardware Service And Support - IBM IntelliStation M Pro 6218 Problem Determination And Service Manual

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
Eserver and IntelliStation systems, optional devices, services, and support. The
address for IBM xSeries
eserver/xseries/. The address for IBM IntelliStation information is
http://www.ibm.com/pc/us/intellistation/.
You can find service information for IBM systems and optional devices at
http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, BladeCenter products,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, see http://www.ibm.com/
services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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IBM IntelliStation M Pro Type 6218 and 9236: Problem Determination and Service Guide
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and BladeCenter information is http://www.ibm.com/