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88643RU - System x3850 - 8864
IBM 88643RU - System x3850 - 8864 Manuals
Manuals and User Guides for IBM 88643RU - System x3850 - 8864. We have
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IBM 88643RU - System x3850 - 8864 manuals available for free PDF download: Service Manual, User Manual
IBM 88643RU - System x3850 - 8864 Service Manual (192 pages)
Problem Determination and Service Guide
Brand:
IBM
| Category:
Server
| Size: 11.72 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
10
Safety Statements
12
Chapter 1. Introduction
17
Related Documentation
17
Notices and Statements in this Document
18
Features and Specifications
19
Server Controls, Leds, and Connectors
20
Front View
20
Rear View
22
System-Board Layouts
24
I/O Board Internal Connectors and Jumpers
24
Memory-Card Connectors
25
Memory-Card Leds
25
Microprocessor-Board Connectors and Leds
26
PCI Board Connectors
26
PCI Board Leds
27
SAS-Backplane Connectors
27
Chapter 2. Configuration Information and Instructions
29
Updating the Firmware
29
Configuring the Server
29
Using the Serverguide Setup and Installation CD
30
Using the Configuration/Setup Utility Program
30
Installing and Using the Baseboard Management Controller Utility Programs
35
Using the SAS/SATA Configuration Utility Program
36
Configuring the Ethernet Controller
36
Using the PXE Boot Agent Utility Program
36
Using the Serveraid Configuration Programs
37
Chapter 3. Parts Listing, Type 8864
39
Server Replaceable Units
40
Power Cords
42
Chapter 4. Removing and Replacing Server Components
45
Installation Guidelines
45
System Reliability Guidelines
46
Working Inside the Server with the Power on
46
Handling Static-Sensitive Devices
47
Returning a Device or Component
47
Removing the Cover and Bezel
47
Tier 1 CRU Information
48
Battery
48
DVD Drive
50
Hot-Swap Fan
50
Hot-Swap Power Supply
52
Memory Module
54
Active Memory
56
Installing Memory Modules
58
Tier 2 CRU Information
64
Operator Information Panel Assembly
64
I/O Board
65
PCI Adapter Guide
66
Power-Supply Structure
67
SAS Backplane
69
FRU Information
70
Front-Panel Assembly
70
Microprocessor Tray and Microprocessor
70
Removing and Installing a Microprocessor
71
Thermal Grease
74
PCI Board Assembly
75
PCI Switch Card Assembly
76
Power Backplane
77
Chapter 5. Diagnostics
79
Diagnostic Tools
79
Post
79
POST Beep Codes
80
Error Logs
86
POST Error Codes
88
Checkout Procedure
102
About the Checkout Procedure
102
Performing the Checkout Procedure
103
(Trained Service Technicians Only) Checkpoint Codes
104
Problem Isolation Tables
104
CD or DVD Drive Problems
105
General Problems
105
Hard Disk Drive Problems
106
Intermittent Problems
106
Keyboard, Mouse, or Pointing-Device Problems
107
USB Keyboard, Mouse, or Pointing-Device Problems
108
Memory Problems
109
Microprocessor Problems
110
Monitor Problems
110
Optional-Device Problems
113
Power Problems
114
Serial Port Problems
115
Serverguide Problems
116
Software Problems
116
Universal Serial Bus (USB) Port Problems
117
Video Problems
117
Light Path Diagnostics
117
Light Path Diagnostic Leds
120
Remind Button
124
Power-Supply Leds
124
Diagnostic Programs, Messages, and Error Codes
126
Real-Time Diagnostics
127
Running the On-Board Diagnostic Programs
127
Diagnostic Text Messages
128
Viewing the Test Log
128
Diagnostic Error Codes
128
Recovering from a BIOS Update Failure
145
System-Error Log Messages
146
POST and SMI Error Messages
158
Solving SCSI Problems
170
Solving Power Problems
171
Solving Ethernet Controller Problems
171
Solving Undetermined Problems
172
Problem Determination Tips
173
Calling IBM for Service
174
Appendix A. Getting Help and Technical Assistance
177
Before You Call
177
Using the Documentation
177
Getting Help and Information from the World Wide Web
178
Software Service and Support
178
Hardware Service and Support
178
IBM Taiwan Product Service
178
Appendix B. Notices
179
Trademarks
179
Important Notes
180
Product Recycling and Disposal
181
Battery Return Program
182
Electronic Emission Notices
183
Federal Communications Commission (FCC) Statement
183
Industry Canada Class a Emission Compliance Statement
183
Australia and New Zealand Class a Statement
183
United Kingdom Telecommunications Safety Requirement
183
European Union EMC Directive Conformance Statement
184
Taiwanese Class a Warning Statement
184
Chinese Class a Warning Statement
184
Japanese Voluntary Control Council for Interference (VCCI) Statement
184
Index
185
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IBM 88643RU - System x3850 - 8864 User Manual (100 pages)
User Manual
Brand:
IBM
| Category:
Server
| Size: 8.64 MB
Table of Contents
Table of Contents
5
Safety
7
Chapter 1. The System X3850 Server
13
Related Documentation
13
Notices and Statements in this Document
14
Features and Specifications
15
What Your Server Offers
16
Reliability, Availability, and Serviceability
18
IBM Director
19
The Updatexpress Program
19
Server Controls, Connectors, Leds, and Power
20
Front View
20
Rear View
22
Server Power Features
24
Chapter 2. Installing Options
27
Server Components
27
I/O Board Internal Connectors and Jumpers
28
Memory-Card Connectors
29
Memory-Card Leds
29
Microprocessor-Board Connectors and Leds
30
PCI Board Connectors
31
PCI Board Leds
31
Installation Guidelines
32
System Reliability Guidelines
33
Working Inside the Server with the Power on
33
Handling Static-Sensitive Devices
34
Removing the Cover and Bezel
34
Installing a Hot-Swap Power Supply
35
Installing an Adapter
37
Installing an IBM Remote Supervisor Adapter II Slimline
40
Installing the Serveraid-8I Adapter
41
Installing a Hot-Swap Hard Disk Drive
42
Memory Module
44
Active Memory
45
Removing and Replacing a Memory Card
47
Installing Memory Modules
48
Installing a Memory Module
48
Installing a Microprocessor
54
Completing the Installation
58
Connecting the Cables
60
Updating the Server Configuration
61
Chapter 3. Configuring the Server
63
Using the Configuration/Setup Utility Program
64
Starting the Configuration/Setup Utility Program
64
Configuration/Setup Utility Menu Choices
64
Passwords
67
Using the Serverguide Setup and Installation CD
69
Serverguide Features
70
Setup and Configuration Overview
70
Typical Operating-System Installation
71
Installing Your Operating System Without Serverguide
71
Using the Boot Menu Program
71
Configuring the Gigabit Ethernet Controller
72
Using the PXE Boot Agent Utility Program
72
Starting the PXE Boot Agent Utility Program
72
PXE Boot Agent Utility Menu Choices
72
Installing and Using the Baseboard Management Controller Utility Programs
73
Enabling and Configuring SOL Using the OSA Smbridge Management Utility Program
74
Installing the OSA Smbridge Management Utility Program
82
Using the Baseboard Management Controller Utility Programs
83
Using the Baseboard Management Controller Firmware Update Utility Program
84
Using the SAS/SATA Configuration Utility Program
85
Starting the SAS/SATA Configuration Utility Program
85
Serialselect Utility Menu Choices
85
Disk Utilities
85
Using Serveraid Manager
85
Configuring the Controller
86
Viewing the Configuration
87
Chapter 4. Updating IBM Director
89
Appendix. Notices
91
Trademarks
91
Important Notes
92
Product Recycling and Disposal
93
Index
95
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