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IBM 88371RU manual available for free PDF download: Maintenance And Troubleshooting Manual
IBM 88371RU Maintenance And Troubleshooting Manual (186 pages)
User Manual
Brand:
IBM
| Category:
Server
| Size: 12.23 MB
Table of Contents
Troubleshooting Guide
1
About this Manual
5
Important Safety Information
5
Online Support
6
Table of Contents
7
Chapter 1. General Information
11
Related Documentation
11
Notices and Statements Used in this Book
12
Features and Specifications
13
Server Controls and Leds
16
Front View
16
Light Path Diagnostics Panel
18
Rear View
19
Server Power Features
20
Turning on the Server
20
Turning off the Server
20
Chapter 2. Configuring the Server
23
Configuration Programs
23
Starting the Configuration/Setup Utility Program
23
Chapter 3. Customer Replaceable Units
25
Installation Guidelines
25
System Reliability Considerations
25
Working Inside the Server with the Power on
25
Handling Static-Sensitive Devices
26
Major Components of the Xseries 336 Type 8837 Server
27
Removing and Installing the Cover
28
Removing the Cover
28
Installing the Cover
29
Working with Adapters
30
Adapter Considerations
30
Installing an Adapter
31
Installing a Remote Supervisor Adapter II Slimline
35
Hard Disk Drives
36
Hard Disk Drive Considerations
36
Installing a Hot-Swap Hard Disk Drive
37
Installing a Simple Swap Hard Disk Drive
38
Installing and Removing an Internal DVD-ROM Drive or DVD-ROM Blank Bezel
39
Memory Modules
42
Memory Module Considerations
42
Installing Memory Modules
44
Additional Microprocessor Installation
46
Microprocessor Considerations
46
Installing a Microprocessor
47
Installing and Removing a Hot-Swap Power Supply
50
Installing a Power Supply
51
Removing a Power Supply
52
Using y Power-Cord Connectors for Power Backup
52
Replacing a Hot-Swap Fan Assembly
53
Replacing the Battery
55
Completing the Installation
57
Connecting the Cables
57
Updating the Server Configuration
58
Installing the Server in a Rack
58
Input/Output Connectors
59
Auxiliary-Device (Pointing Device) Connector
60
Ethernet Connectors
60
Keyboard Connector
60
Serial Connector
61
Universal Serial Bus Connector
61
Video Connector
62
Chapter 4. Service Replaceable Units
63
Removing a Microprocessor and Heat Sink
64
Operator Information Panel
65
Fan Bracket
66
Drive Tray Assembly
67
Front Panel Signal and USB Cables
68
Power Backplane
69
System Board
70
System-Board Option Connectors
70
System-Board Internal Connectors
71
System-Board External Connectors
71
System-Board Jumpers
72
System-Board Cable Channels
73
Removing the System Board
74
Chapter 5. Diagnostics
77
General Checkout
77
Checkout Procedure
78
Diagnostic Tools Overview
79
POST Error Logs
79
Viewing Error Logs from the Configuration/Setup Utility Program
80
Viewing the System-Error Log from Diagnostic Programs
80
Diagnostic Programs, Error Codes, and Messages
80
Diagnostic Text Message Format
81
Starting the Diagnostic Programs
81
Small Computer System Interface Messages
82
Light Path Diagnostics
83
Remind Button
86
Reset Button
86
Updating the BMC Firmware
86
Recovering the BMC Firmware
86
Recovering the BIOS Code
87
Erasing a Lost or Forgotten Password (Clearing CMOS Memory)
88
Updating Remote Supervisor Adapter II Slimline Firmware
89
Power Checkout
89
Troubleshooting the Ethernet Controller
90
Network Connection Problems
90
Ethernet Controller Troubleshooting Chart
90
Ethernet Controller Messages
91
Chapter 6. Symptom-To-FRU Index
93
POST (ISPR) Error Procedures SCSI Error Codes
93
Beep Symptoms
94
No-Beep Symptoms
97
POST Error Codes
98
Light Path Diagnostics Errors
103
Hot-Swap Power-Supply LED Errors
106
Diagnostic Error Codes
107
Error Symptoms
113
CD-ROM Drive Error Symptoms
113
Diskette Drive Error Symptoms
114
General Error Symptoms
114
Hard Disk Drive Error Symptoms
114
Intermittent Error Symptoms
115
Keyboard, Mouse, or Pointing Device Error Symptoms
115
Memory Error Symptoms
116
Microprocessor Error Symptoms
116
Monitor Error Symptoms
116
Option Error Symptoms
118
Power Error Symptoms
118
Serial Port Error Symptoms
119
Serverguide Error Symptoms
120
Software Error Symptoms
121
Service Processor Error Codes
121
Serveraid Error Codes
121
POST (ISPR) Error Procedures
123
SCSI Error Codes
125
Temperature Error Messages
125
Fan Error Messages
126
Power Error Messages
126
System Shutdown
127
Voltage Related System Shutdown
127
Temperature Related System Shutdown
127
DASD Checkout
128
Host Built-In Self Test (BIST)
128
Bus Fault Messages
128
Undetermined Problems
129
Problem Determination Tips
130
Chapter 7. Parts Listing, Type 1879 and Type 8837
131
System
131
System Replaceable Units
132
Keyboard Crus
134
Power Cords (Crus)
135
Appendix A. Getting Help and Technical Assistance
137
Before You Call
137
Using the Documentation
137
Getting Help and Information from the World Wide Web
137
Software Service and Support
138
Hardware Service and Support
138
IBM Taiwan Product Service
138
Appendix B. Safety Information
139
General Safety
139
Electrical Safety
140
Safety Inspection Guide
141
Handling Electrostatic Discharge-Sensitive Devices
142
Grounding Requirements
142
Safety Notices (Multilingual Translations)
143
Appendix C. Notices
173
Edition Notice
173
Trademarks
174
Important Notes
175
Product Recycling and Disposal
175
Battery Return Program
175
Electronic Emission Notices
177
Federal Communications Commission (FCC) Statement
177
Industry Canada Class a Emission Compliance Statement
177
Australia and New Zealand Class a Statement
178
United Kingdom Telecommunications Safety Requirement
179
European Union EMC Directive Conformance Statement
179
Taiwanese Class a Warning Statement
179
Chinese Class a Warning Statement
179
Japanese Voluntary Control Council for Interference (VCCI) Statement
180
Index
181
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