A
VOID TEXTURED PAPER WITH ROUGH FINISHES
C
P
T
HECK THE
APER
YPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•
From the printer control panel Paper menu, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
Repeating defects appear on a page
Try one or more of the following:
M
AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times on a page.
•
Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in.).
M
AKE SURE THE FUSER IS NOT DEFECTIVE
The fuser may be defective if the marks occur down repeatedly in all colors.
•
Replace the fuser if the defects occur every 141 mm (5.55 in.).
Skewed print
Try one or more of the following:
C
HECK THE PAPER GUIDES
Adjust the length and width guides in the tray to the correct positions for the paper size loaded.
•
Make sure the guides are not too far from the paper stack.
•
Make sure the guides are not pressing too lightly against the paper stack.
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.
M
AKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST
Clean the exterior of the printer
1
Make sure that the printer is turned off and unplugged from the wall outlet.
Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2
Remove paper from the standard exit bin.
Troubleshooting
232