M
AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
M
AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
Replace the defective photoconductor unit.
M
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module.
C
LEAN THE PRINTHEAD LENSES
1
Open the front door, and then the internal cover.
2
Locate the printhead wipers.
3
Gently pull the printhead wiper out until it stops, and then slowly slide it back into place.
4
Clean the remaining three printhead lenses.
Paper curl
Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
L
OAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Print irregularities
Try one or more of the following:
Troubleshooting
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