Solving Option Problems - Lexmark 22Z0000 User Manual

If the destination has been moved, then the network address may have changed. The destination network address
can be accessed from the Embedded Web Server.
M
AKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Make sure that all appropriate network cables are securely connected and that the network settings of the printer
are correctly configured. For information on networking the printer, see the Networking Guide on the Software and
Documentation CD that came with the printer.
I
F THE SOURCE FILE AND PRINTER RESIDE IN DIFFERENT DOMAINS
If the source file exists within a different domain than the printer, then you can edit the destination from the
application configuration page and enter the appropriate domain information in the Network Address and Network
Domain fields. If you do not know the network address of the computer where your source file resides, then consult
your system support person.
You can also add the domain name to the Domain Search Order list under the printer network setup.
C
HECK THE SYSTEM LOG FOR RELEVANT DETAILS
1
Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
•
View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2
Click Settings or Configuration.
3
Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4
Click System tab > Log.
5
From the Filter menu, select an application status.
6
From the Application menu, select an application, and then click Submit.

Solving option problems

Option does not operate correctly or quits after it is installed
Try one or more of the following:
R
ESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
C
HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1
Turn the printer off using the power switch.
2
Unplug the power cord from the wall outlet, and then from the printer.
3
Check the connection between the option and the printer.
,
THEN MAKE SURE THE DOMAIN INFORMATION IS SPECIFIED
Troubleshooting
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