Solving Option Problems; Paper Tray Problems - Lexmark X925 User Manual

Solving option problems

Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
R
ESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
C
HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1
Turn the printer off.
2
Unplug the printer from the wall outlet.
3
Check the connection between the option and the printer.
M
AKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it.
M
AKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see "Updating available options in the printer driver" on page 48.
M
AKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.

Paper tray problems

Try one or more of the following:
M
AKE SURE THE PAPER IS LOADED CORRECTLY
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure the paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
Troubleshooting
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