Send Incident To Hp Service Desk; Send Incident To Hpovo; Viewing Process Definition; General - Novell SENTINEL RAPID DEPLOYMENT 6.1 - 12-2009 User Manual

B.16.15 Send Incident to Hp Service Desk
Table B-152
Tag
Severity
Event Name
Resource
SubResource
Message
B.16.16 Send Incident to HpOVO
Table B-153
Tag
Severity
Event Name
Resource
SubResource
Message
B.16.17 Viewing Process Definition
Table B-154
Tag
Severity
Event Name
Resource
SubResource
Message
B.17 General
Section B.17.1, "Configuration Service," on page 471
470 Sentinel 6.1 Rapid Deployment User Guide
Incidents and Workflow : Send Incident To Hp Service Desk
Value
sendIncidentToHpServiceDesk
IncidentService
IncidentService
User: <name> sent incident with name: <incidentName>, state: <state>,
severity: <severity>, resolution: <resolution> to HP Service Desk
Incidents and Workflow : Send Incident To HpOVO
Value
sendIncidentToHpOVO
IncidentService
IncidentService
User: <name> sent incident with name: <incidentName>, state: <state>,
severity: <severity>, resolution: <resolution> to HP Open View
Incidents and Workflow : Viewing Process Definition
Value
getProcessDefinition
WorkflowServices
WorkflowObjectMgrService
Viewing iTRAC Template <ID>