Troubleshooting Scripts - Novell SENTINEL RAPID DEPLOYMENT 6.1 - 12-2009 User Manual

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Script File
BackupIncidentData.sh
Clean_Database.sh
control_center.sh
dbconfig
runadvisor_client.sh
sdm
sentinel.sh
setadvenv.sh
setenv.sh
softwarekey.sh
solution_designer.sh
uninstallcron.sh
versionreader.sh

12.3.2 Troubleshooting Scripts

The scripts in this section are useful when you are troubleshooting an issue you are experiencing.
They provide finer -grained control of certain components in Sentinel, allowing you to drill down to
the root cause of the issue.
NOTE: These scripts should not be used during normal operation of Sentinel. They are intended for
troubleshooting purposes.
Description
Used to back up incident-related data before running the delete
incident utilities. For more information, contact
(http://support.novell.com/
phone.html?sourceidint=suplnav4_phonesup).
Used to delete incidents or Identity information from the database.
For more information, see
page
289.
Launches the Sentinel Control Center graphical user interface.
Configures the database connection settings stored in the DAS
container XML files. For more information, see
Database Connection
Properties" in the
Deployment Reference
Guide.
Launches the client to download Advisor data.
Launches the Sentinel Data Manager application. For more
information, see
Chapter 11, "Sentinel Data Manager," on
page
267.
Starts or stops the Sentinel server. For more information, see
Section 12.2, "Starting and Stopping a Sentinel Server," on
page
285.
Used by the Advisor scripts to set some local environment
variables.
Used by many of the Sentinel scripts to set some local environment
variables.
Resets the Sentinel license key. For more information, see
Section 12.6, "Updating Your License Key," on page
Starts the Solution Designer application.
Removes the Advisor feed download and processing scheduled
jobs. This script is run automatically by the uninstaller.
Displays the version information stored in a Sentinel jar file. For
more information, see
Section 12.4.2, "Sentinel .jar Version
Information," on page
289.
Novell Support
Section 12.5, "Database Cleanup," on
"Reconfiguring
Sentinel 6.1 Rapid
292.
Utilities 287

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