Possible Cause: The gateway server might not meet the system memory requirements listed in
Chapter 2, "Exchange Gateway System Requirements," on page
Action: Install additional memory.
Unable to obtain directory handle while initializing directory operations
Source: GroupWise Exchange Gateway.
Explanation: The gateway was unable to obtain a DAPI session.
Action: Check the application event log (Start > Programs > Administrative Tools >
Event Viewer) for details of the problem.
Unable to obtain directory handle while performing an outbound directory operation
Source: GroupWise Exchange Gateway.
Explanation: The gateway was unable to obtain a DAPI session
Action: Check the application event log (Start > Programs > Administrative Tools >
Event Viewer) for details.
Unable to open the configuration file from the MAPI session
Source: GroupWise Exchange Gateway.
Explanation: The Exchange Gateway does not have sufficient rights to access the
configuration file.
Action: Make sure that the Send As/Receive As rights on the Exchange message store
are properly set, as described in
2003," on page
Unable to open the event log while initializing the gateway
Source: GroupWise Exchange Gateway.
Explanation: The EventLog service might not be running.
Action: Run the EventLog service and restart the gateway.
Unable to send Non-Delivery Report while processing inbound message
Source: GroupWise Exchange Gateway.
Explanation: The gateway is unable to access the mts-in folder in the gateway mailbox.
Action: Verify that the Microsoft Exchange server is running. See
"Configuring the Exchange Side of the Exchange Gateway," on page
Unable to set Microsoft Exchange message property while processing outbound
message
Source: GroupWise Exchange Gateway.
Explanation: The gateway is unable to access the mts-in folder of the gateway mailbox in
Microsoft Exchange.
Possible Cause: The Exchange server services might not be running.
Section 5.2, "Configuring Exchange 2000/
34.
13.
Chapter 5,
31.
Error and Informational Messages 131
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