Remote Mode Windows Client Error Messages - Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual

Remote Mode Windows Client
1 9
Error Messages
"A previous request to retrieve items has not been completed" on page 275
"Cannot access your Master Mailbox" on page 275
"Cannot find the post office" on page 276
"Cannot find the post office in the specified path" on page 276
"Cannot find your remote Mailbox folder" on page 276
"Cannot log in to the gateway. Check the gateway login ID..." on page 276
"Cannot log in to the gateway. Check the gateway login password..." on page 277
"LDAP failure detected" on page 277
"Required information is missing from the connection" on page 277
"Some setup files are missing" on page 278
"The following information necessary to run GroupWise against..." on page 278
"The master GroupWise system is unable to process a request..." on page 278
"The master GroupWise system is unable to process your current..." on page 279
"This item uses a custom view that was not retrieved..." on page 279
"This transmission cannot be completed due to network problems" on page 279
"Unable to create folder" on page 279
"{filename.ext} could not be opened as a modem script file" on page 279
"{filename.ext} failed to open" on page 280
A previous request to retrieve items has not been completed
Source: GroupWise
Possible Cause: Because requests sent to the master GroupWise system are processed and then
returned to your Remote mailbox, there are times when your Remote mailbox
waits for responses from the master system. If this is the case, making a new
request will duplicate the response that is returned from the previous request,
resulting in wasted transmission time and, possibly, long-distance charges.
Action: If you need a new request because of differing date ranges or item filtering,
click Yes to confirm that an additional request is required. Otherwise, click No
so the outstanding request will be processed completely before another request
is issued.
Cannot access your Master Mailbox
Source: GroupWise Windows client; Remote mode.
Possible Cause: For GroupWise to access your Master Mailbox remotely, GroupWise must
give your Master Mailbox password to the master GroupWise system.
Otherwise, access is denied without the appropriate password.
®
Windows client; Remote mode.

Remote Mode Windows Client Error Messages

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275