C05X Errors - Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual

Possible Cause: The guardian database (ngwguard.db) is damaged.
Action: Stop the POA. Make backup copies of the ngwguard.db, ngwguard.rfl,
and ngwguard.fbk files. Delete the ngwguard.db file, then create a new,
empty file named ngwguard.db.
Start the POA. The POA will recognize the invalid ngwguard.db file and
rebuild it from the ngwguard.fbk file, merging in transactions from the
ngwguard.rfl file.
See also
GroupWise 7 Administration
Possible Cause: If this error occurs in the GroupWise client in Remote mode, there might be a
problem with the structure or content of the Remote mailbox.
Action: Delete the
information from the master mailbox again.
Action: Reinstall GroupWise on the remote computer. See the platform-specific setup
instructions for using Remote mode in
Accounts" in "Client" in the
Possible Cause: If this error occurs in the GroupWise client in the Find Results dialog box, the
POA has not indexed the documents yet and might not be running.
Action: Start the POA. Check its indexing cycle. See
"Optimizing the
After the documents have been indexed, the user will be able to use the Find
feature in the GroupWise client to access them.

6.6 C05x Errors

"C050 Transaction aborted" on page 71
"C055 Unexpected error" on page 72
"C057 Database maintenance in progress; please exit" on page 72
"C059 Database file already exists" on page 72
"C05D Cannot open database file" on page 73
"C05E Unexpected error" on page 73
C050 Transaction aborted
Source: GroupWise engine; database services.
Explanation: Attempted operation after critical error; transaction aborted.
Possible Cause: If this error occurs during domain-related activities, such as adding users or
synchronizing domains, the domain database has been damaged.
Action: Check and, if necessary, repair the domain database. See
and Post Office
Guide.
"Information Stored in the Post
Guide.
directory on the remote computer, then request all
rofdata
GroupWise 7 Administration
POA" in the GroupWise 7 Administration
Databases" in "Databases" in the
Office" in "Post Office
"Setting Up GroupWise Modes and
Guide.
"Regulating Indexing" in
Guide.
"Maintaining Domain
GroupWise 7 Administration
Agent" in the
Cxxx Engine Error Codes 71