Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual page 21

rename it. See also
Agent" in the
Possible Cause: One or more of the GroupWise databases might have an invalid owner or no
owner. For the locations of critical GroupWise databases in domains and post
offices, see
Structure
Directory
Action: Check the ownership of the GroupWise databases. If necessary, change the
ownership to a valid user such as the system administrator.
8206 Cannot open file
Source: GroupWise engine; file input/output.
Explanation: File open error.
Possible Cause: GroupWise cannot copy the specified file. During an explicit file copy
function, failure to create the destination file generates this error. If the
destination file exists and is read only, this error might occur.
Action: Check destination filename specified and ensure it is unique.
Possible Cause: If this error occurs the first time a user tries to archive messages, the user
might not have sufficient rights to the archive location.
Action: Check the user's rights to the archive location. Grant the user the rights
necessary to create the archive, or suggest a location where the user already
has sufficient rights to create the archive.
Possible Cause: If this error occurs when updating the GroupWise client software, users might
be running the client software.
Action: Perform the update when no one is using the GroupWise client, or send a
broadcast message asking all users to exit so you can update the software.
Check the open/lock activity on the GroupWise program files.
Possible Cause: If this error occurs from the POA, the POA might not have access to a required
file.
Action: Start the POA including the
the POA is encountering. See
Agent" in the
8207 Cannot locate file
Source: GroupWise engine; file input/output.
Explanation: File seek error.
Possible Cause: A failure occurred when positioning file pointers during an explicit file copy
function. Cannot open the specified file or directory.
Possible Cause: If this error occurs when a specific user starts the GroupWise client, that user
database (userxxx.db) might be damaged.
Action: Check and, if necessary, repair the database. See
and Message
Guide.
"Information Stored in the Post
GroupWise 7 Administration
"Domain Directory" and
Diagrams" in GroupWise 7 Troubleshooting 3: Message Flow and
Structure.
/rights
"Using POA Startup
GroupWise 7 Administration
Databases" in "Databases" in the
Office" in
Guide.
"Post Office Directory" in
switch to determine the specific problem
Switches" in
Guide.
"Maintaining User/Resource
GroupWise 7 Administration
"Post Office
"Directory
"Post Office
8xxx Engine Error Codes 21