Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual page 34

Possible Cause: The GroupWise client cannot establish a TCP/IP connection with the POA.
Possible Cause: If this error appears in the Message Transfer Status box of the POA, the MTA
Possible Cause: If this error occurs from the GroupWise Internet Agent, the Internet Agent
8909 Cannot use TCP/IP services
890A Cannot listen on specified port
Possible Cause: Unable to listen on the specified port. It is possible the specified port is in use
890B Cannot accept incoming connection
Possible Cause: Hardware is overloaded.
34 GroupWise 7 Troubleshooting 1: Error Messages
numeric format (172.16.5.18), rather than as a host name that requires
resolution, when setting the /ipa switch.
Action: When using direct mode rather than client/server, the GroupWise client still
requires a valid winsock.dll to be available on the search path. Make sure a
current, valid winsock.dll file is available on the workstation where the
problem is occurring.
Action: Check the IP address for the POA. See
Office" in
Action: Check the status of the POA server and the load on the network.
to which it is transferring messages is not running.
Action: Check the status of the MTA for the domain. Restart the MTA if necessary.
might not be able to establish a TCP/IP connection to the POA.
Action: Check the post office link set up for the Internet Agent. In ConsoleOne, click
the domain where the Internet Agent is installed. Right-click the Internet
Agent object, then click Properties. Click Post Office Links, select the post
office, then click Edit Link. Make sure the IP address and TCP port for the
POA are specified correctly in the Client/Server box.
Action: Use a UNC or mapped link between the Internet Agent and the POA, rather
than a TCP/IP link.
Source: GroupWise engine; TCP/IP communication.
Action: See "8901 Cannot use TCP/IP services" on page
Source: GroupWise engine; TCP/IP communication.
Explanation: Listen failed.
by another process. For example, two GroupWise agents might be running on
the same server where both were configured for the same port.
Action: Verify that the IP address and port provided in ConsoleOne are correct. See
"Using Client/Server Access to the Post
GroupWise 7 Administration
Source: GroupWise engine; TCP/IP communication.
Explanation: Acceptance failed.
Action: Upgrade the hardware.
"Post Office Agent" in the
Guide.
"Using Client/Server Access to the Post
GroupWise 7 Administration
33.
Office" in "Post Office
Guide.
Agent" in the