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Cross-Platform Client Error
2 0
Messages
Section 20.1, "General GroupWise Client Errors," on page 281
Section 20.2, "Cross-Platform Client Errors," on page 281
20.1 General GroupWise Client Errors
As with the Windows client, users might encounter two types of errors while using the GroupWise
Cross-Platform client:
"Errors the User Can Resolve" on page 281
"Errors the Administrator Must Resolve" on page 281
Errors the User Can Resolve
Explanation: When a GroupWise Cross-Platform client error can be fixed immediately by
the user, the error message includes instructions.
Action: The user resolves the problem independently.
Errors the Administrator Must Resolve
Explanation: When a GroupWise Cross-Platform client error cannot be resolved by the user,
it is typically accompanied by a GroupWise engine error code. See
"GroupWise Engine Error Codes" on page
Action: Look up the error code in
resolve the problem for the user.
20.2 Cross-Platform Client Errors
The following are a few error messages specific to the Cross-Platform client:
"Can't export to file" on page 281
"Error during updating mailbox" on page 282
"Failed to create directory" on page 282
Can't export to file
Source: GroupWise Cross-Platform client; Linux or Macintosh*.
Possible Cause: You have tried to save a message or attachment in a location where you do not
have sufficient rights to perform the action.
Action: Choose a different directory.
Action: Obtain rights to the desired directory.
11.
"GroupWise Engine Error Codes" on page
®
11, then
Cross-Platform Client Error Messages
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281
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