Troubleshooting And Problem Solving; Overview; Initial Start-Up Problems; Leds - Intel SSR212CC User Manual

4
Troubleshooting and Problem
Solving

Overview

The Intel® Storage System SSR212CC enclosure includes an enclosure services
processor and associated monitoring and control logic to enable it to diagnose problems
within the enclosure's power, cooling and drive systems.
The sensors for power and cooling conditions are housed within the power supply and
cooling modules. There is independent monitoring for each unit.

Initial Start-up Problems

Faulty Cords
First check that you have wired up the subsystem correctly. Call your supplier for a
replacement cord if:
•
Cords are missing or damaged
•
Plugs are incorrect
•
Cords are too short.
Computer Doesn't Recognize the Intel® Storage System SSR212CC Subsystem
1. Check that the interface cables from the enclosure to the host computer are fitted
correctly.
2. Check that the Drive Status LEDs on all installed drive carrier modules are
illuminated (green and blinking with activity). Note that the Drive Status LEDs will
not be lit during drive spin-up.
3. Check that all drive carrier modules have been correctly installed.

LEDs

Green LEDs are always used for good or positive indication; flashing Green/Amber are
used if non-critical conditions exist. Amber LEDs indicate there is a critical fault present
within the module.

Power Supply Units

Under Normal conditions, the Power On LEDs will be illuminated constant GREEN.
Intel® Storage System SSR212CC User Guide 107