Solving Diskette Problems - HP Point of Sale rp5000 Troubleshooting Manual

Troubleshooting Without Diagnostics

Solving Diskette Problems

✎
Solving Diskette Problems
Problem
Diskette drive light
stays on.
Drive not found.
Diskette drive cannot write
to a diskette.
2–12
Common causes and solutions for diskette problems are listed in the
following table.
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. See
Hardware Installation Problems"
Cause
Diskette is damaged.
Diskette is incorrectly
inserted.
Drive button is not
pushed in.
Files on diskette are
damaged.
Drive cable is not
properly connected.
Cable is loose.
Diskette is not
formatted.
Diskette is
write-protected.
Writing to the wrong
drive.
Not enough space is
left on the diskette.
www.hp.com
"Solving
for instructions.
Solution
Right-click Start, click Explore,
and select a drive. Select File >
Properties > Tools. Under
Error-checking, click
Check Now.
Remove diskette and reinsert.
Push in drive button.
Check the program diskettes.
Reconnect drive cable. Ensure that
all four pins are connected.
Reseat diskette drive data and
power cable.
Format the diskette.
Use another diskette or remove the
write protection.
Check the drive letter in the path
statement.
Use another diskette.
Troubleshooting Guide