Solving Hard Drive Problems (Continued)
Problem
Computer seems to be
locked up.
Troubleshooting Guide
Cause
Program in use has
stopped responding to
commands.
www.hp.com
Troubleshooting Without Diagnostics
Solution
Attempt the normal Windows "Shut
Down" procedure. If this fails, press
the power button for four or more
seconds to turn off the power. To
restart the computer, press the
power button again.
2–17