HP Point of Sale rp5000 Troubleshooting Manual page 67

Point of sale system
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Diagnostic Front Panel LEDs and Audible Codes (Continued)
Activity
Computer
powered off
automatically
and the Red
Power LED
flashes two
times, once
every second,
followed by a
two-second
pause.
Red Power LED
lights up.
Troubleshooting Guide
Beeps
Possible Cause
None
Processor thermal
protection
activated:
A fan may be
blocked or not
turning.
OR
The heatsink/fan
assembly is not
properly attached
to the processor.
None
Processor not
installed (not an
indicator of bad
processor).
www.hp.com
Recommended Action
1. Ensure that the computer air vents
are not blocked and the processor
cooling fan is running.
2. Open hood, press power button,
and see if the processor fan spins.
If the processor fan is not spinning,
make sure the fan's cable is
plugged onto the system board
header. Ensure the fan is
fully/properly seated or installed.
3. If fan is plugged in and seated
properly, but is not spinning, then
replace processor fan.
4. Reseat processor heatsink and
verify that the fan assembly is
properly attached.
5. Contact an authorized reseller or
service provider.
1. Check to see that the processor is
present.
2. Reseat the processor.
POST Error Messages
A–13

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