HP Point of Sale rp5000 Troubleshooting Manual page 44

Point of sale system
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Troubleshooting Without Diagnostics
Solving Hardware Installation Problems (Continued)
Problem
Power LED flashes Red five
times, once every second,
followed by a two-second
pause, and the computer
beeps five times.
Power LED flashes Red six
times, once every second,
followed by a two-second
pause, and the computer
beeps six times.
2–28
Cause
Memory is installed
incorrectly or is bad.
PCI video card is not
seated properly or is
bad, or system board is
bad.
The AGP slot is
only used for the
USB+Power card
and is not meant
for AGP cards.
Only PCI
graphics cards
can be used in a
PCI slot.
www.hp.com
Solution
1. Reseat DIMMs. Power on the
system.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
For systems with a PCI graphics
card:
1. Reseat the graphics card.
Power on the system.
2. Replace the graphics card with
a PCI graphics card. AGP
graphics cards are not
supported by the AGP slot.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
Troubleshooting Guide

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