Model Information Screen; Status Menu - Cisco 7971G-GE - IP Phone VoIP Administration Manual

Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus and screens on the Cisco Unified IP Phone 7970
Series to view model information, status messages, network statistics, and firmware information for the
phone:
Model Information screen—Displays hardware and software information about the phone. For more
•
information, see the
Status menu—Provides access to screens that display the status messages, network statistics, and
•
firmware versions. For more information, see the
Call Statistics screen—Displays counters and statistics for the current call. For more information,
•
see the
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone's web page. For more information, see
Remotely."
For more information about troubleshooting the Cisco Unified IP Phone 7970 Series, see
"Troubleshooting and Maintenance."
This chapter includes these topics:
Model Information Screen, page 7-2
•
Status Menu, page 7-3
•
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
"Model Information Screen" section on page
"Call Statistics Screen" section on page
C H A P T E R
7-2.
"Status Menu" section on page
7-13.
Chapter 8, "Monitoring the Cisco Unified IP Phone
7
7-3.
Chapter 9,
7-1