Cisco 7971G-GE - IP Phone VoIP Administration Manual page 144

Status Menu
To exit the Firmware Version screen, press the Exit softkey.
Table 7-4
Item
Load File
App Load ID
JVM Load ID
OS Load ID
Boot Load ID
Expansion Module 1
Expansion Module 2
DSP Load ID
Expansion Module(s) Screen
The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion
Module 7914 that is connected to the phone.
Table 7-5
You can use this information to troubleshoot the expansion module, if necessary. In the Expansion
Module(s) screen, a statistic preceded by "A" is for the first expansion module. A statistic preceded by
"B" is for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Step 3 Select Expansion Module(s).
To exit the Expansion Module(s) screen, press the Exit softkey.
Table 7-5
Item
Link State
RX Discarded Bytes
RX Length Err
RX Checksum Err
RX Invalid Message
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
7-12
Chapter 7
Firmware Version Information
Description
Load file running on the phone
Identifies the JAR file running on the phone
Identifies the Java Virtual Machine (JVM) running on the phone
Identifies the operating system running on the phone
Identifies the factory-installed load running on the phone
Identifies the load running on the Expansion Module(s), if
connected to and SCCP phone
Identifies the digital signal processor (DSP) software version used
explains the information that is displayed on this screen for each connected expansion module.
Expansion Module Statistics
Description
Overall expansion module status
Number of bytes discarded due to errors
Number of packets discarded due to improper length
Number of packets discarded due to invalid checksum information
Number of packets that have been discarded because a message was
invalid or unsupported
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
OL-15299-01