Dell Remote Access Controller 4 Firmware Version 1.30 User Manual page 110

Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)
Question
Why can't I use a keyboard or
mouse while installing a
Microsoft operating system
remotely by using DRAC 4
console redirection?
I manually selected Other
Display as Primary from the
vKVM window and now I
cannot remotely control the
system.
Why does console redirection
fail to show the operating
system boot menu in the
Chinese, Japanese, and Korean
versions of Microsoft Windows
2000?
Why doesn't the Num Lock
indicator on my management
station reflect the status of the
Num Lock on the remote
server?
I am experiencing video
corruption. How can I correct
the display?
110
Using Console Redirection
Answer
When you remotely install a supported Microsoft operating system on a
system with Console Redirection enabled in the BIOS, you receive an
EMS Connection Message that requires that you select OK before you
can continue. You cannot use the mouse to select OK remotely. You must
either select OK on the local system or restart the remotely managed
system, reinstall, and then turn Console Redirection Off in the BIOS.
This message is generated by Microsoft to alert the user that Console
Redirection is enabled. In order to ensure that this message does not
appear, always turn off Console Redirection in the BIOS before installing
an operating system remotely.
In order to allow remote access after manually selecting Other Display as
Primary, you must perform the following steps:
1
Use the DRAC 4's power control to power cycle the unit.
2
During reboot, press <F8> and select to boot windows in safe mode
(the POST screen will be visible from the DRAC 4 user interface). Safe
mode uses the DRAC 4 as the primary video.
3
Go to the Windows device manager and uninstall both video adaptors.
4 Reboot the system.
5
Reload the operating system. The hardware wizard finds both video
controllers and restores the DRAC 4 as the primary display (the screen
blinks a few times after you press <Ctrl-Alt-Del> to login).
On systems running Windows 2000 that can boot to multiple operating
systems, change the default boot operating system by performing the
following steps:
1 Right-click the My Computer icon and select Properties.
2
Click the Advanced tab.
3
Click Startup and Recovery.
4 Select the new default operating system from the Startup list.
5
In the Show list for box, type the number of seconds that the list of
choices should be displayed before the default operating system
automatically boots.
When accessed through the DRAC 4, the Num Lock indicator on the
management station does not necessarily coincide with the state of the
Num Lock on the remote server. The state of the Num Lock is
dependent on the setting on the remote server when the remote session
is connected, regardless of the state of the Num Lock on the
management station.
Refresh the Console Redirection page by clicking the Refresh button.
You may need to refresh the page multiple times to correct the video
corruption problem.