Dell Remote Access Controller 4 Firmware Version 1.30 User Manual page 109

Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)
Question
Is there a way to verify that the
ATI video driver update is
installed on Red Hat Enterprise
Linux version 2.1?
Why doesn't the vKVM mouse
work with Red Hat Enterprise
Linux, version 2.1, update 3?
Is there a vKVM mouse sync
issue in Novell NetWare 6.5
operating system with 800x600
screen resolution? The mouse
sync works OK with 1024x768?
Why doesn't the vKVM mouse
and keyboard work when
changing mouse acceleration
for different operating systems?
Why can't I see the bottom of
the server screen from the
vKVM window?
Answer
Red Hat Enterprise Linux version 3 update 3 or greater and Red Hat
Enterprise Linux version 2.1 update 5 or greater already have suitable
video drivers. On other versions you can verify the video driver update
with the command:
rpm -qa | grep radeon_7000m_dell_server
The RPM rhel**_radeon_7000m_dell_server-0.4-1 or later should be
installed. This RPM is available at www.dell.com.
Red Hat Enterprise Linux, version 2.1 does not fully support multiple
input devices.
You must manually select the USB mouse if there is a PS/2 mouse
already connected to the managed system. You can do this by running
the Red Hat Enterprise Linux mouseconfig command and then
selecting the type of mouse (USB) from the mouseconfig GUI. Only one
of the mice (either the USB or the PS/2) can be active at a given time.
Other solutions are to upgrade to Red Hat Enterprise Linux, version 3,
or to remove the mouse attached to the managed system.
To use mouseconfig to enable RAC mouse control for XWindows:
1
Run Xconfigurator (if not previously run before).
2
Run mouseconfig GUI.
3
Select Generic Mouse (USB).
4
Run Xwindows (
startx
To use mouseconfig to re-enable local mouse control:
1
Run mouseconfig GUI.
2
Select Generic Mouse (PS/2).
3
Logout and log back in to activate the PS/2 mouse.
Use the Dell PowerEdge Installation and Server Management CD to
install the NetWare operating system. The default screen resolution is
1024x768 so you won't have the issue with mouse sync.
The USB vKVM keyboard and mouse are inactive from 5 to 10 seconds
after changing the mouse acceleration. The network load can sometimes
cause this operation to take longer than normal (more than 10 seconds).
Make sure the server screen resolution is in one of the supported
resolutions (640x480, 800x600, and 1024x768).
).
Using Console Redirection
109