Dell Remote Access Controller 4 Firmware Version 1.30 User Manual page 102

Table 5-8. Using the DRAC 4 With Active Directory: Frequently Asked Questions (continued)
Question
I created and uploaded a new RAC certificate and
now the Web-based interface does not launch.
What can I do if I cannot log into the DRAC 4
using Active Directory authentication? How do I
troubleshoot the issue?
102
Using the DRAC 4 With Microsoft
Answer
If you use Microsoft Certificate Services to generate
the RAC certificate, one possible cause of this is you
inadvertently chose User Certificate instead of Web
Certificate when creating the certificate. To recover,
create a new Web certificate from Microsoft
Certificate Services and load it using the racadm CLI
from the managed system by typing:
racadm sslcertupload -t 0x1 -f
<web_sslcert>
Troubleshoot as follows:
• Ensure that you have checked the Enable Active
Directory box on the DRAC 4 Active Directory
configuration page.
• Ensure that the DNS setting is correct on the DRAC
4 Networking configuration page.
• Ensure that you have uploaded the Active Directory
certificate from your Active Directory root CA to the
DRAC 4.
• Check the Domain Controller SSL certificates to
ensure that they have not expired.
• Ensure that your "DRAC 4 Name", "Root Domain
Name", and "DRAC 4 Domain Name" match your
Active Directory environment configuration.
• Ensure that you use the correct user domain name
during a login and not the NetBIOS name.
®
Active Directory