Nec's Fastfacts Service - NEC POWERMATE VE - SERVICE MANUAL 08-1996 Service Manual

4-2 Maintenance and Troubleshooting

NEC's FastFacts Service

NEC's FastFacts service is a self-help, automated electronic information service for
obtaining up-to-date product application notes, installation procedures, troubleshooting
tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and
other information about your system.
Using a fax machine, you can obtain information from FastFacts 24 hours a day, 7 days a
week. You simply call the FastFacts number on your touch-tone telephone, order the
information you want by following the voice prompts, and FastFacts will automatically fax
the information to you.
If you are new to FastFacts, you should first order one of the following catalogs. Each
catalog lists the available documents and their document numbers. Current catalogs include:
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Catalog 1, NEC Graphics Products
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Catalog 2, NEC CD-ROM, Printers, and Disk Drive Products
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Catalog 3, NEC Computer Products
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Catalog 4, NEC Products for the Macintosh
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Catalog 5, NEC Factory Refurbished Product List
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Catalog 6, NEC Select Direct Pricing
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Catalog 7, NEC Technical Support Notes, Technical Information Bulletins,
Illustrated Parts Lists
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Catalog 9, NEC Product and Configuration Manual Index.
Order information from FastFacts as follows. If you would like instructions for using
FastFacts, request document number 63233469 when prompted.
Be sure that your fax machine or fax/modem is on. Have the document number
1.
ready for the document you want.
At your touch-tone telephone, enter 800-366-0476 (U.S. and Canada only).
2.
For international use, enter the international long distance access number, the U.S.
country code, and the U.S. telephone number (708-238-7800).
3. Listen to the instructions provided by the voice prompts.
Press if you do not want an introduction to FastFacts. Follow the automated
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instructions for ordering your document or catalog.
Press if you want an introduction to FastFacts. Follow the automated instructions for
2
ordering your catalog or document.