Error Code - Fuji Xerox ApeosPort-VI C7771 User Manual

Error Code

When a problem arises while using this feature, an error code is displayed in the
screen of your machine.
Follow the troubleshooting below to solve the problems.
Note
For error codes not listed in the following table, refer to the Administrator Guide.
Error Code
017-787
018-722
018-723
018-724
018-729
018-730
018-731
018-737
018-738
018-739
• When an error code is displayed, print data in the machine or the data stored in the machine
memory is not assured.
[Cause] An internal error occurred during processing the Google Cloud
Print data.
[Remedy] Send the print job again by using the printer driver or software
that is not using Google Cloud Print. If the error still is not
resolved, contact our Customer Support Center.
[Cause] The machine cannot connect to Google Cloud Print, because of
a network error.
[Remedy] Check that the network cable is connected properly. Also check
that the environmental settings are adequate.
[Cause] The machine cannot connect to Google Cloud Print, because of
a certificate error.
[Remedy] Check that the root CA certificate registered to the machine and
the certificate verification settings are correct.
[Cause] The machine cannot connect to Google Cloud Print, because of
an SSL communication error.
[Remedy] Check the SSL settings.
[Cause] The machine cannot connect to Google Cloud Print, because of
a time out error.
[Remedy] Wait for a while, and then execute the procedure again. If the
problem still exists even after the remedy, check that the
network cable is connected properly. Also check that the
environmental settings are adequate.
[Cause] The machine cannot connect to Google Cloud Print, because of
a network error.
[Remedy] Check that the network cable is connected properly. Also check
that the environmental settings are adequate.
If the problem still remains even when there is nothing wrong,
contact our Customer Support Center.
[Cause] The printing job was canceled due to insufficient memory
capacity for the hard disk.
[Remedy] Check the hard disk capacity, and delete unnecessary data.
Complete all the active jobs, and then execute the operation
again.
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the problem still exists even after
the remedy, contact our Customer Support Center.
[Cause] The machine cannot connect to Google Cloud Print, because of
a network error.
[Remedy] Check that the network cable is connected properly. Also check
that the environmental settings are adequate.
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the problem still exists even after
the remedy, contact our Customer Support Center.
Cause and Remedy
Problem Solving
17