Kyocera KM-4035 Operation Manual page 150

Troubleshooting
Error code Detail contents
E039 Invalid command received from computer
during Scan to PC. An unexpected
condition has occurred on the destination
PC.
E059 Command received from computer is
invalid. An error condition on the computer
running Address Book for Scanner (Private
Address Book).
E061 An error has occurred for one of the group
members (destinations) when group is
selected during E-Mail Send or Scan to PC.
E080 The network cable is not connected
properly.
E081 FTP server login failed.
E082 Save folder does not exist or path to save
folder is incorrect.
E083 FTP server returned an unexpected error.
Unable to save.
E090 POP3 server not found.
E101 Error occurred when multiple destinations
selected.
6-14
Corrective Actions
• Check that the Scanner File Utility on
the destination PC is running properly.
• Confirm that no other programs to
receive network data are running on the
computer other than Scanner File Utility.
• Resolve the error condition on the
destination PC.
• Confirm that Address Book for Scanner
(Private Address Book) is running
properly on the destination PC.
• Confirm that no other programs to
receive network data are running on the
computer other than Address Book for
Scanner (Private Address Book).
• Resolve the error condition on the
destination PC.
Check the group member (destination)'s
computer and clear the error condition, if
any.
Confirm the network cable is properly
connected. Also, ask system administrator
or support personnel to verify FTP server is
functioning properly.
Make sure username and password have
been configured.
Verify that the FTP server save folder and
the path registered in the machine match.
Ask your server administrator to verify that
the logged in user account has write
permissions.
• Check that the POP3 server is running
properly.
• Confirm that there is no link fault by
checking whether the network cable is
properly connected.
Check for error for each individual selection
and resolve the error condition.
Reference
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page 2-21
page 2-35
page 2-35
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page 2-21
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