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Chapter 2
Messages and Recovery Procedures
Error Message SW_VLAN-4-BAD_VLAN_CONFIGURATION_FILE_VERSION: VLAN configuration
file contained unknown file version [dec].
Explanation
contained an unrecognized file version number, which might mean an attempt to regress to an older
version of the VLAN manager software. [dec] is the file version number.
Recommended Action
command and by copying the error message exactly as it appears on the console or system log and
entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For
more information about these online tools and about contacting Cisco, see the
Traceback Reports" section on page
Error Message SW_VLAN-4-BAD_VLAN_TIMER_ACTIVE_VALUE: Encountered incorrect VLAN
timer active value [chars].
Explanation
active when it should have been inactive or as inactive when it should have been active. [chars] is
the VLAN timer active value.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message SW_VLAN-4-EXT_VLAN_INTERNAL_ERROR: Extended VLAN manager received an
internal error [dec] from [chars] [chars].
Explanation
from the extended-range VLAN configuration software. [dec] is the error code. The first [chars] is
the function, and the second [chars] describes the error code.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
Error Message SW_VLAN-4-EXT_VLAN_INVALID_DATABASE_DATA: Extended VLAN manager
received bad data of type [chars] value [dec] from function [chars].
Explanation
manager from an extended-range VLAN configuration database routine. The first [chars] is the data
type, [dec] is the number received, and the second [chars] is the function name.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
OL-9641-01
This message means that the VLAN configuration file read by the VLAN manager
Find out more about the error by using the show tech-support privileged EXEC
1-4.
This message means that, because of a software error, a VLAN timer was detected as
Copy the message exactly as it appears on the console or in the system log.
This message means that an unexpected error code was received by the VLAN manager
Copy the message exactly as it appears on the console or in the system log.
"Error Message Traceback Reports" section on page
This message means that invalid data was received by the extended-range VLAN
Copy the message exactly as it appears on the console or in the system log.
Cisco ME 3400 and 2400 Ethernet Access Switch System Message Guide
1-4.
1-4.
SW_VLAN Messages
"Error Message
"Error
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