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Chapter 2
Messages and Recovery Procedures
Error Message PHY-4-MODULE_DUP: SFPs in [chars] and in [chars] have duplicate
vendor-id and serial numbers.
Explanation
number match that of another SFP module in the system. The first [chars] is the interface in which
the SFP module is installed, the second [chars] is the interface where the duplicate SFP module is
installed.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message PHY-4-SFP_NOT_SUPPORTED: The SFP in [chars] is not supported
Explanation
supported on this switch. [chars] is the interface.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message PHY-4-UNSUPPORTED_TRANSCEIVER:Unsupported transceiver found in
[chars]
Explanation
unsupported module.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
"Error Message Traceback Reports" section on page 1-5.
OL-9641-01
The SFP module was identified as a Cisco SFP module, but its vendor ID and serial
Copy the message exactly as it appears on the console or in the system log.
This message means that this small form-factor pluggable (SFP) module type is not
Copy the message exactly as it appears on the console or in the system log.
The SFP module was identified as a unsupported, non-Cisco SFP module. [chars] is the
Copy the message exactly as it appears on the console or in the system log.
Cisco ME 3400 and 2400 Ethernet Access Switch System Message Guide
1-4.
1-4.
PHY Messages
"Error
"Error
2-33
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