Sharp MultiSync EA272Q User Manual
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Sharp MultiSync EA272Q User Manual

Sharp MultiSync EA272Q User Manual

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User's Manual
Desktop Monitor
MultiSync®
EA272Q
EA272U
MODEL: DD-EA272Q, DD-EA272QW, DD-EA272U, DD-EA272UW
The regulations for this monitor applied to one of model names listed above.
Please find your model name in the label on the rear side of the monitor.

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  • Page 1 User’s Manual Desktop Monitor MultiSync® EA272Q EA272U MODEL: DD-EA272Q, DD-EA272QW, DD-EA272U, DD-EA272UW The regulations for this monitor applied to one of model names listed above. Please find your model name in the label on the rear side of the monitor.

  • Page 2: Table Of Contents

    Table of Contents DEAR CUSTOMER ��������������������������������������������������������������2 Using the USB LAN function �������������������������������������������32 Important Information ��������������������������������������������������������3 Using the DP OUT MULTISTREAM function ������������������33 TCO Certified ..............4 Using the HUMAN SENSING function ����������������������������35 Safety Precautions and Maintenance ......5 Using the AUTO BRIGHTNESS function ������������������������36 Recommended Use &...

  • Page 3: Important Information

    Type-C port, HDMI input terminal and DisplayPort input terminal. Supplier’s Declaration of Conformity SHARP LCD MONITOR, DD-EA272Q, DD-EA272QW, DD-EA272U, DD-EA272UW This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 4: Tco Certified

    TCO Certified is a third-party certification in accordance with ISO 14024. To see a list of our TCO certified monitors and their TCO Certification (in English only), visit our website at: https://www.sharp-nec-displays.com/global/about/legal_regulation/TCO_mn/index.html NOTE: (1) This product can only be serviced in the country where it was purchased.

  • Page 5: Safety Precautions And Maintenance

    Safety Precautions and Maintenance FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well as damage to property.
  • Page 6 WARNING Handling the power cord. Do not scratch or modify the cord. • Do not place heavy objects on the cord. • Do not let the weight of the product rest on the cord. • Do not cover the cord with a rug, etc. •...
  • Page 7 WARNING Prevent tipping and falling for earthquakes or other shocks. To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.
  • Page 8 WARNING Do not use flammable gas sprays to remove dust when cleaning the product. Doing so could lead to a fire. PROHIBITED Usage of the product must not be accompanied by fatal risks or dangers that, could lead directly to death, personal injury, severe physical damage or other loss, including nuclear reaction control in nuclear facility, medical life support system, and missile launch control in a weapon system.
  • Page 9 CAUTION Installation, removal, and adjustment of the stand. • Handle with care when pulling the stand as it might pinch your fingers. • Please securely hold the monitor stand while removing the screws to prevent the monitor stand from falling. It may case personal injury. •...

  • Page 10: Recommended Use & Maintenance

    Image Persistence Image Persistence, also called Image Retention, is a condition that occurs when a previously displayed image leaves a residual or “ghost” impression on the screen. This happens when a single still image is shown for an extended time or when an image tremors or flashes at high speed.

  • Page 11: Trademark And Software License

    DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA ® in the United States and other countries. MultiSync is a trademark or registered trademark of Sharp NEC Display Solutions, Ltd. in Japan and other countries. ® USB Type-C and USB-C are registered trademarks of USB Implementers Forum.

  • Page 12: Installation

    Installation nAttaching the base 1� Place the monitor face down on a non-abrasive surface (Figure 1)� 2� Please rotate the stand 90 degrees as shown in Figure 1� 3� Attach the base to the stand, then tighten the screw at the base’s bottom (Figure 2)�...

  • Page 13: Parts Name And Connecting Peripheral Equipment

    Parts name and Connecting Peripheral Equipment nFront View Ambient Light Sensor Human Sensor INPUT key MENU key ECO key ⏻ (POWER) key Power LED (See page nRear View EA272Q EA272U & AC input terminal (See page DisplayPort input terminal DisplayPort signals input (See page 17).
  • Page 14 Parts name and Connecting Peripheral Equipment USB Type-C (Upstream) Port USB Type-A port Connects with USB Type-C compliant external equipment Connects with USB devices. ® such as a computer (See page 17). Charges a connected USB device (USB Power Delivery). Headphones input terminal "Product Specifications"...
  • Page 15 Parts name and Connecting Peripheral Equipment Connect devices to the monitor� Turn off the power to your computer before making connections. TIP: Place your hands on each side of the monitor to tilt the panel to a maximum tilt angle (Up 35° Down 5°) and lift up to the highest position.
  • Page 16 Parts name and Connecting Peripheral Equipment nDigital input • HDMI – High-definition digital video and audio signal connection to a computer, streaming media player, Blu-ray player, game console, etc. • DisplayPort – High-definition digital video and audio signal connection to a computer. •...
  • Page 17 Parts name and Connecting Peripheral Equipment nConnecting to a Computer with DisplayPort • Please use a certified DisplayPort cable. • It may take a moment for the signal to appear after turning on the computer. • When connecting a DisplayPort cable to a component with a signal conversion adapter, an image may not appear. •...

  • Page 18: Connecting The Power Cord

    Connecting the Power Cord 1� Plug the power cord into the AC input terminal� 2� Plug the power cord into a power outlet� For power outlet Power cord (Supplied) NOTE: Please make sure that enough power is supplied to the monitor. Please refer to power supply in the "Product Specifications"...

  • Page 19: Using The Cable Holder

    Using the cable holder 1� Place the cable holder onto the stand� 2� Place the cables in the cable holder firmly and evenly. NOTE: Please check that you can still rotate, raise and lower the monitor screen after you have installed the cables. English−19...

  • Page 20: Turning Power On/Off

    Turning Power On/Off Turning power on/off 1� Turn on the monitor by pressing the POWER key� NOTE: If you have any problems please refer to the Troubleshooting section of this User’s Manual (see page 37). Power LED 2� Turn on the computer� The power LED of this monitor lights up.
  • Page 21 Turning Power On/Off nOperations after first power-on Initial Setting of USB FUNCTIONALITY USB Hub/Type-C function/[USB LAN] in OSD menu are disabled as the default condition set at the factory and in the product’s firmware; performing a FACTORY PRESET returns the function to its default disabled condition for reduced power consumption. When turning on the monitor for the first time or after FACTORY PRESET, the USB FUNCTIONALITY message is shown.

  • Page 22: Menu Items

    Menu Items Displaying the menu screen Function INPUT/SELECT When the OSD menu is closed, opens the menu for the input source. • Select an input from the inputs shown in white. Input source is shown like below: Yellow: Selected input source. White: Selectable input source.

  • Page 23: Menu Item Details

    Menu Items nExample of operation Adjusting the BRIGHTNESS menu. 1� Touch MENU/EXIT key to open OSD menu� 2� Touch INPUT/SELECT key to enter sub-menu� 3� Touch < or > key to adjust brightness level� 4� Touch MENU/EXIT key to go back to Sub-menu� Touch the key again to close OSD menu� Adjusting the BRIGHTNESS is completed.
  • Page 24 Menu Items ECO TOOLS ECO TOOLS Menu BRIGHTNESS Adjusts the overall image and background screen brightness. If [ECO MODE] is set to [1] or [2], a bar for [CARBON FOOTPRINT] will appear. CONTRAST Adjusts the overall image and background screen brightness by input signal level. TIP: This function is disabled when [L/B] is selected in the Color Control System.
  • Page 25 Menu Items ECO TOOLS Menu HUMAN SENSING The sensor detects the movement of a person by using the [HUMAN SENSING] function. The [HUMAN SENSING] function has three settings. TIP: Detects a person within about 1.5 m from the monitor. Does not function. 1 (LIGHT) After it detects that there is no person during a period of time, the monitor shifts to low brightness mode automatically to reduce the power consumption.
  • Page 26 Menu Items SCREEN SCREEN Menu VIDEO LEVEL HDMI input only NORMAL Setting for use with a computer. Displays all input signals of 0-255 steps. EXPAND Setting for use with audio visual equipment. Expands input signals of 16-235 steps to 0-255 steps. OVER SCAN Some video formats may require different scanning modes in order to best display the image.
  • Page 27 Menu Items TOOLS TOOLS Menu VOLUME Controls the volume of the speakers (EA272U only) or headphones. To mute the sound output, touch the ECO/RESET key. VIDEO DETECT Selects the method of video detection. FIRST When the current video input signal is not present, the monitor searches for a video signal from the other video input ports.
  • Page 28 Menu Items TOOLS Menu USB FUNCTIONALITY Selects how power through the USB Type-A port and USB Type-C port, input signal from USB Type-C, and external communication of USB are enabled in relation to the monitor’s power status. TIP: • Actual power consumption depends on the connected USB device even when the monitor’s power is off.
  • Page 29 Menu Items MENU TOOLS MENU TOOLS Menu LANGUAGE Selects the language used by the OSD. OSD TURN OFF The OSD menu will stay open as long as it is in use. You can select how long the monitor waits after the last key touch to close the OSD menu.
  • Page 30 Menu Items MENU TOOLS Menu HOT KEY When this function is [ON], [BRIGHTNESS], [VOLUME] and [ECO MODE] can be changed without opening the OSD menu. BRIGHTNESS Touch the key, then adjust the [BRIGHTNESS] level in the sub-menu that opens. VOLUME Touch the key, then adjust the [VOLUME] level in the sub-menu that opens.
  • Page 31 Menu Items ECO INFORMATION ECO INFORMATION Menu CARBON SAVINGS Displays the estimated carbon savings information in kg. CARBON USAGE Displays the estimated carbon usage information in kg. This is an arithmetic estimation, not actual measurement value. COST SAVINGS Displays the electricity cost savings in balance. CARBON CONVERT SETTING Adjusts the carbon footprint factor in the carbon saving calculation.

  • Page 32: Using The Usb Lan Function

    Using the USB LAN function Provides stable and high-speed data communication by LAN (RJ-45) connection. Example of LAN connection: Monitor Router/Server USB-Type-B USB-Type-B USB Type-C USB Type-C (Upstream) (Upstream) Ethernet Hub USB-C cable* LAN cable USB Type-B-A cable* * Connect the monitor to the computer via a USB-C cable or USB-Type-B - Type-A cable. Preparation Before Use •...

  • Page 33: Using The Dp Out Multistream Function

    Using the DP OUT MULTISTREAM function You can daisy-chain monitors to each other using the DisplayPort input terminal and DisplayPort output terminal connections on the monitors. For using connected monitors in MST (multi-stream transport) mode, the setting should be DP OUT MULTISTREAM “AUTO” for each monitor.
  • Page 34 Using the DP OUT MULTISTREAM function DisplayPort DisplayPort DisplayPort output terminal DisplayPort output terminal DisplayPort input terminal DisplayPort input terminal USB Type-C port USB Type-C port DisplayPort in DisplayPort cable USB-C cable USB Type-C USB Type-C DisplayPort cable TIP: • When the monitor has no image, follow the troubleshooting step "Recovering from no image"...

  • Page 35: Using The Human Sensing Function

    Using the HUMAN SENSING function The Human Sensing function reduces power consumption by detecting the movement of a person. The [HUMAN SENSING] has following two settings: MODE HUMAN SENSING SETTING No person in front of the monitor LIGHT BRIGHTNESS 0 % DEEP Power saving mode Image of human sensing operation...

  • Page 36: Using The Auto Brightness Function

    Using the AUTO BRIGHTNESS function The brightness of the LCD screen can be set to increase or decrease depending on the amount of ambient lighting within the room. If the room is bright, the monitor becomes correspondingly bright. If the room is dim, then the monitor will dim accordingly. The purpose of this function is to make the viewing experience more comfortable to the eye in a variety of lighting conditions.

  • Page 37: Troubleshooting

    Troubleshooting nScreen Image and Video Signal Issues No picture • Make sure the signal cable is fully connected to the monitor and the computer. • Make sure the computer’s display card is fully seated in its slot. • Make sure there is no DisplayPort converter adapter connected. The monitor does not support DisplayPort converter adapter.
  • Page 38 Picture is not bright • If the brightness fluctuates, make sure [DV MODE] is set to [STANDARD]. • Make sure [ECO MODE] and [AUTO BRIGHTNESS] are turned off. • If the brightness fluctuates, make sure [AUTO BRIGHTNESS] is turned off. •...

  • Page 39: Hardware Issues

    nHardware Issues POWER Key does not respond • Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor. LED on monitor is not lit (no blue or amber color can be seen) •...
  • Page 40 USB Type-C device does not work “Warning: Remove USB-C cable” OSD was shown� • The monitor detected abnormal voltage or current on USB Type-C port. Please remove USB-C cable immediately. No picture • Make sure [USB FUNCTIONALITY] is set to [AUTO] or [ON] or [90W] (see page 28).

  • Page 41: Specifications

    Specifications nCompatible signal timing The following table shows the typical factory preset signal timing for each connection type. Some display cards may not be able to support the required resolution for proper image reproduction with the selected connection. The monitor will show the proper image by automatically adjusting the factory preset timing signal.

  • Page 42: Product Specifications

    nProduct Specifications Model EA272Q EA272U LCD component 27 class (Diagonal 68.47 cm/27 inch) Active matrix; thin film transistor (TFT) liquid crystal display (LCD) Max. resolution (pixels) 2560 x 1440 3840 x 2160 Max. colors Approx. 16.7 Million colors Approx. 10.7 billion colors Pixel pitch 0.233 mm (H) x 0.233 mm (V) 0.155 mm (H) x 0.155 mm (V)
  • Page 43 nDimensional Drawings Note that the values shown are approximate values. [EA272Q] (Unit: mm) Screw holes for mounting brackets 611.8 44.1 18.6 50 50 [EA272U] (Unit: mm) Screw holes for mounting brackets 611.8 44.1 18.6 50 50 English−43...
  • Page 44 • To attach a VESA-compliant mounting bracket, use M4 screws that are 6 mm to 10 mm longer than the thickness of the mounting bracket. 6 - 10 mm Screws (M4) Mounting bracket Monitor mounting • Be sure to use a wall-mount bracket designed or designated for mounting the monitor. •...

  • Page 45: Manufacturer's Recycling And Energy Information

    Energy Saving mode is activated. The monitor enters a single Energy Saving mode. For additional information visit: https://www.sharpnecdisplays.us/ (in USA) https://www.sharpnecdisplays.eu/p/hq/en/home.xhtml (in Europe) https://www.sharp-nec-displays.com/global/index.html (Global) Addition explanation to EcoDesign Regulation The following setting conforms to the “Normal Configuration” as defined in the “EcoDesign Regulation (2019/2021)” and is the recommended setting.
  • Page 46 Rev.1...

This manual is also suitable for:

Multisync ea272uDd-ea272qDd-ea272qwDd-ea272uDd-ea272uw

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