USB Type-C device does not work
"Warning: Remove USB-C cable" OSD was shown�
•
The monitor detected abnormal voltage or current on USB Type-C port. Please remove USB-C cable immediately.
No picture
•
Make sure [USB FUNCTIONALITY] is set to [AUTO] or [ON] or [90W] (see
•
Check if the connected USB Type-C device complies with DisplayPort Alt Mode on USB Type-C.
•
Check if the USB-C cable complies with SuperSpeed USB.
Charging is not started or unstable�
•
Make sure [USB FUNCTIONALITY] is set to [AUTO] or [ON] or [90W] (see
•
Check if the connected USB Type-C device complies with USB Power Delivery.
•
Check if the USB-C cable complies with USB Power Delivery.
•
The monitor might have excessive voltage or over current on USB Type-C port. Please remove the USB-C cable
immediately.
•
If you still have trouble, unplug the monitor's power cord from the AC outlet and then remove the USB-C cable. Reconnect
the power cord and then the USB-C cable.
•
When [USB FUNCTIONALITY] is set to [90W], power delivery of the USB Type-C (Downstrem) Port is limited 5V/0.9A.
Transfer speed is slow
•
Check [USB SETTING] and set to [USB3.2].
LAN terminal does not work
•
When applying 1000 Mbps communication, please use a compatible LAN cable.
•
Make sure a computer is connected to the monitor with a USB-C cable.
•
Make sure the LED lights up when connecting a LAN cable to the monitor.
•
Please refer to
"Parts name and Connecting Peripheral Equipment" on page 13
LEDs states.
•
Check if [USB FUNCTIONALITY] is set to [AUTO] or [ON] or [90W].
•
Check if [USB LAN] is set to [ON].
•
Make sure the driver is installed.
•
Depending on the computer or OS, a manual driver installation may be needed. For the latest driver update, please visit
Realtek website and download desired file from "Realtek USB GBE Ethernet Family Controller Software".
page
page
English−40
28).
28).
for information about the LAN terminal's
Need help?
Do you have a question about the MultiSync EA272Q and is the answer not in the manual?
Questions and answers