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Sharp MultiSync PN-M652 Operation Manual
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Sharp MultiSync PN-M652 Operation Manual

Sharp MultiSync PN-M652 Operation Manual

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OPERATION MANUAL
Large Format Display
MultiSync®
PN-M652
PN-M552
PN-P656
PN-P556
MODEL: PN-M652, PN-M552, PN-P656, PN-P556
Please find your model name on the label on the rear side of the monitor.

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Summary of Contents for Sharp MultiSync PN-M652

  • Page 1 OPERATION MANUAL Large Format Display MultiSync® PN-M652 PN-M552 PN-P656 PN-P556 MODEL: PN-M652, PN-M552, PN-P656, PN-P556 Please find your model name on the label on the rear side of the monitor.

  • Page 2: Table Of Contents

    Mounting the monitor requires expertise and the work must be carefully performed by a trained service person in accordance with the section “Mounting Precautions (For SHARP dealers and service engineers)”. NOTE:      Product warranty does not cover damage caused by improper installation. Failure to follow these recommendations...

  • Page 3: Important Information

    This product is designed for commercial application only and as such it falls outside the scope of Regulation (EU) 2023/826 laying down ecodesign requirements for off mode, standby mode, and networked standby energy consumption. Sharp do not recommend the product for domestic application and will not accept any liability for such use.
  • Page 4 Batteries are collected at points of sale. Return is free of charge. If the equipment has been used for BUSINESS PURPOSES, please contact your SHARP dealer who will inform you about take-back. You might be charged for the costs arising from take-back. Small equipment (and small quantities) might be taken back by your local collection facility.

  • Page 5: Safety Precautions And Maintenance

    Safety Precautions and Maintenance FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well as damage to property.
  • Page 6 WARNING Handling the power cord. Do not scratch or modify the cord. • Do not place heavy objects on the cord. • Do not let the weight of the product rest on the cord. • Do not cover the cord with a rug, etc. •...
  • Page 7 WARNING Do not install the product in the locations below: • Poorly ventilated spaces. • Near a radiator, other heat sources, or in direct sunshine. • Continual vibration areas. • Humid, dusty, steamy, or oily areas. • An environment where there are corrosive gases (sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, ozone, etc.).
  • Page 8 WARNING Stability Hazard. The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. Many injuries, particularly to children, can be avoided by taking simple precautions such as: •...
  • Page 9 CAUTION Handling the power cord. The monitor should be installed close to an easily accessible power outlet. REQUIRED When connecting the power cord to the product’s AC input terminal, make sure the connector is fully and firmly inserted. An incomplete connection of the power cord may cause overheating of the plug; it allows dust to get on the plug connection, which can lead to a fire.
  • Page 10 CAUTION Incorrect usage of batteries can result in leaks or bursting. • Use the specified batteries only. • Insert batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment. • Do not mix battery brands.

  • Page 11: Recommended Use & Maintenance

    Recommended Use & Maintenance nRecommended Use Ergonomics To realize the maximum ergonomic benefits, we recommend the following: • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image persistence (after image effects). •...

  • Page 12: Trademark And Software License

    Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. MultiSync is a trademark or registered trademark of Sharp NEC Display Solutions, Ltd. in Japan and other countries.
  • Page 13  • Temperature condition may change when using the monitor together with the optional equipments recommended by SHARP. In such cases, please check the temperature condition specified by the optional equipments. For the monitor in landscape orientation ≥...
  • Page 14 MOUNTING PRECAUTIONS (Continued) NOTE:      When used in a video wall configuration for a long time, slight expansion of the monitors may happen due to temperature changes. It is recommended that a gap of over one millimeter is kept between adjacent monitor edges. >...

  • Page 15: Supplied Components

    MOUNTING PRECAUTIONS (Continued) The monitor should not tilt 21° or more. NOTE:      Installing the monitor at an angle of 21° or more may cause a malfunction. ≤ 20° ≤ 20° ≤ 20° ≤ 20° Landscape Portrait nClamp the power cord Be sure to clamp the power cord (supplied) using the supplied cable clamp.

  • Page 16: Part Names

    Part Names nFront View TIP: The Ambient light sensor detects the level of ambient Power LED (See page light, allowing the monitor to make automatic adjustments to the backlight setting, resulting in a Remote Control Sensor (See page more comfortable viewing experience. Do not cover this sensor.
  • Page 17 Part Names nRemote control unit Power Button (See page MENU/EXIT Button (See page Joystick Key/SET Button (See page INPUT Button (See page AC input terminal (See page Main Power Switch (See page Service Port (See page Audio output terminal (See page LAN terminal (See page...

  • Page 18: Connecting Peripheral Equipment

    Connecting Peripheral Equipment nRear View AUDIO OUT REMOTE IN HDMI OUT DisplayPort USB-A SERVICE LAN 1 LAN 2 HDMI IN2 HDMI IN1 DisplayPort USB-C1 USB-C2 (ARC) 9 0 ! TIP: • Before making connections:  • Turn off the device’s power before connecting it to the monitor.  •...
  • Page 19 Connecting Peripheral Equipment HDMI2: USB Type-A port TIP: • Use the included ARC-supported HDMI cable. The USB 2.0/USB 3.2 Gen1 compliant. audio equipment will output the monitor’s audio. A computer connected to the USB Type-C1 port can be The audio equipment can be controlled with the controlled by the external devices via this port.

  • Page 20: Connecting The Power Cord

    Connecting Peripheral Equipment Installation must be performed by a qualified technician. RS-232C input terminal (D-Sub 9-pin) Do not attempt to install a Compute Module Interface Board Connect RS-232C input from external equipment, such and Raspberry Pi Compute Module by yourself. as a computer, in order to control RS-232C functions.

  • Page 21: Preparing The Remote Control Unit

    Preparing the Remote Control Unit Installing the batteries The Remote control unit is powered by two 1.5 V AAA batteries. To install or replace batteries: NOTE:      • If you do not intend to use the Remote control unit for a long period of time, remove the batteries.  •...

  • Page 22: Turning Power On/Off

    Turning Power On/Off Turning on the main power Make sure that the main power switch is turned on (|). Main Power Switch OFF ON Turning power on 1. Press the POWER button or MONITOR ON button to turn the power ON. The Main Power switch must be in the ON position in order to power up the monitor using the POWER button on the Remote control unit or on the monitor.

  • Page 23: Turning Power Off

    Turning Power On/Off Turning power off 1. Press the POWER button again on the monitor or press the STANDBY button on the Remote control unit. The power is turned off. (Standby state) Power ON and OFF Press the Power button on the monitor or on the Remote control unit to turn on the monitor. The monitor’s power LED indicates the current status of the monitor.

  • Page 24: Using Power Management

    Turning Power On/Off NOTE:      • When a component failure is detected within the monitor, the power LED will blink red or blink a combination of red and blue.  • The backlight used for this monitor has a limited life and its brightness decreases with the usage time.  •...

  • Page 25: Basic Operation

    Basic Operation Using the button and key Using the remote control unit Power Button Switches between power on and standby state. MENU/EXIT Button • Opens the OSD menu when the OSD menu is closed. • Acts as a back button within the OSD menu to move to the previous OSD menu.
  • Page 26 Basic Operation DIRECT INPUT / (left/right) Immediately changes the input to the one named on the Acts as navigation buttons to move the highlighted area left button. or right. The button names reflect the factory preset name for the Increases or decreases the adjustment level within the input.
  • Page 27 Basic Operation AUDIO INPUT OPTION MENU This function is not available. Compatible with specific Option Boards. The functionality varies depending on the Option Board installed in the monitor. & ASPECT Cycles through the picture aspect ratios [FULL], [WIDE], GUIDE [1:1], [ZOOM] and [NORMAL]. See page Compatible with specific Option Boards.

  • Page 28: Compute Module

    Basic Operation nSetting the Aspect Ratio Press the ASPECT button on the Remote control unit to cycle through the options available for the current input signal. For DisplayPort, USB-C [FULL] ➙ [1:1] ➙ [ZOOM] ➙ [NORMAL] • For HDMI1, HDMI2, OPTION (TMDS)* , COMPUTE MODULE* [FULL] ➙...

  • Page 29: Menu Items

    Menu Items Opening the menu window The monitor’s menu allows you to directly adjust its various settings, including brightness, contrast, color adjustments, input, and more. This section explains how to navigate the menu and make selections. For descriptions of the menu items for this product, see page nMenu screen NOTE: ...

  • Page 30: Menu Item Details

    Menu Items 3. Press the ▲ or ▼ button to select [PICTURE MODE], and press the SET button. 4. Press the ► button to select [NATIVE], and press the SET button. 5. Press the MENU button to close the menu screen. TIP: • The menu screen will close automatically if no operation is performed for about three minutes. Menu item details The settings below are recommended settings and conform to the “Normal Configuration” as defined in the EcoDesign Regulation (2019/2021).
  • Page 31 Menu Items NAME RESET Returns the current input name to its factory default. Highlight [PROCEED] and press SET on the Remote control unit to reset the input name. AUTO INPUT CHANGE* This function automatically selects the input terminal with an input signal. When enabled, this option can detect and change inputs when a signal is applied or lost.
  • Page 32 Menu Items ADVANCED INPUT SIGNAL SETTINGS Configure settings specific to the video input terminal. DisplayPort (DisplayPort, USB-C inputs only) DisplayPort VERSION The following settings can be made according to the input selection. DisplayPort VERSION: 1.1a, 1.2, 1.4 Select [SST] or [MST] when [1.2] or [1.4] is set. TIP: •...
  • Page 33 Menu Items Provides CEC (Consumer Electronics Control) compatible media players, connected via HDMI, the ability to communicate and allows limited control between the device and the monitor. Only available for HDMI inputs. When [MODE1] or [MODE2] is selected, the following functions are automatically activated: Also, when the compatible device is started from a standby state, this unit also works together to turn on the power from a standby state.
  • Page 34 Menu Items GAMMA NATIVE ..........Gamma correction is handled by the LCD panel. 2.2............Typical monitor gamma for use with a computer. 2.4............Typical gamma settings for use with videos, such as DVDs and Blu-rays. S GAMMA ........... Special gamma for certain types of movies. Raises the light parts and lowers the dark parts of the image (S-Curve).

  • Page 35: Backlight Dimming

    Menu Items 6 AXIS COLOR TRIM With these controls, the standard color circle is divided into 6 separate ranges/areas: Reds, Yellows, Greens, Cyans, Blues, and Magentas. Each range can be individually adjusted in Hue, Saturation, and Offset (Brightness) for specific matching purposes.
  • Page 36 Menu Items ADVANCED UHD UPSCALING Achieves high-definition effect. SHARPNESS Adjusts the crispness of the image. Press  or  button to adjust. ASPECT Select the aspect ratio of the screen image. TIP: • When starting tile matrix in multi-monitor installations, if the [ASPECT] is [ZOOM] it will be changed to [FULL] before tile matrix starts.
  • Page 37 Menu Items AMBIENT LIGHT SENSING ..The backlight of the LCD panel can be set to increase or decrease depending on the amount of ambient light within the room. If the room is bright, the monitor becomes correspondingly bright. If the room is dim, then the monitor will dim accordingly. The purpose of this function is to make the viewing experience more comfortable to the eye in a variety of lighting conditions.

  • Page 38: Image Flip

    Menu Items TILE MATRIX TILE MATRIX ..Allows one image to be expanded and shown over multiple screens (up to 100) through a distribution amplifier. This option is for manually configuring the TILE MATRIX settings that are automatically configured when using [AUTO TILE MATRIX SETUP]. TIP: •...

  • Page 39: Multi Picture

    Menu Items MULTI PICTURE MULTI PICTURE MODE ..When [OFF] is selected, one picture is shown. Select [PIP] or [PBP] then set the input source for each picture. TIP: • When “PIP” is selected, “PICTURE 2” (B in the figure) cannot be placed in the center of the screen, nor can it be expanded beyond the center of the screen.
  • Page 40 Menu Items nAUDIO AUDIO MODE Provides pre-configured audio settings suitable for various environments where this device may be used, or customize settings to viewer preference. NATIVE ......Standard setting. RETAIL ......Surround sound for clarity of audio in retail stores. CONFERENCING ..
  • Page 41 Menu Items nSCHEDULE SCHEDULE SETTINGS Creates a working schedule for the monitor (see page 53). Press the , , ,  buttons to navigate and change the schedule settings. Press the SET button on the Remote control unit or Input change buttons on the monitor to select settings. SETTINGS Highlight the number and press the SET button to activate the schedule.

  • Page 42: Power Control

    Menu Items POWER SETTING AUTO SHUTDOWN* ..The installed Option Board is turned off when the monitor switches into standby state. COMPUTE MODULE* Configure settings for a Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module. POWER CONTROL POWER BUTTON ....Provides the same operation as the power button on the installed Compute Module. RESET .........
  • Page 43 Menu Items nNETWORK NETWORK INFORMATION Configures the monitor’s network settings either automatically or manually. IP SETTING AUTO .... The IP address and other network settings are automatically obtained from the DHCP server. MANUAL ..The network settings must be entered manually. Contact the Network Administrator for this information. TIP: Consult your network administrator for the IP address when [MANUAL] is selected for [IP SETTING].
  • Page 44 Menu Items NAVISET SECURE Provides an encrypted peer-to-peer secure connection for remote management and control of the monitor via LAN or Internet. TIP: This menu includes the monitor’s IP address, model name, and serial number. START PAIRING This opens the monitor for pairing. The monitor remains open to pairing for 72 hours. If not successfully paired within that time, the pairing mode will automatically close.
  • Page 45 Menu Items nPROTECT POWER SAVE SETTINGS POWER SAVE Enables or disables the monitor entering power saving mode. When [ENABLE] is selected, the monitor goes into power saving mode after the period of time has passed with no input signal detected or signal loss has occurred. When the monitor is in power saving mode, the power LED will change color.
  • Page 46 Menu Items SCREEN SAVER Reduces the risk of Image Persistence. GAMMA If you select [ON], it switches to gamma, which is less likely to cause image persistence, and reduces the risk of image persistence. TIP: This function is available when [SPECTRAVIEW ENGINE] is [OFF] and [GAMMA] in [PICTURE MODE] is set to except for [PROGRAMMABLE1,2,3].
  • Page 47 Menu Items nSYSTEM MONITOR INFORMATION Shows the model name, serial number, and firmware revision of the monitor. MODEL SERIAL CARBON SAVINGS Shows the estimated carbon saving information in kg-CO2. The carbon footprint factor in the carbon saving calculation is based on the OECD (2008 Edition). CARBON USAGE Shows the estimated carbon usage information in kg-CO2.
  • Page 48 Menu Items DAYLIGHT SAVING Automatically changes the real-time clock to match Daylight Savings hours. TIP: Set the [DATE & TIME] before enabling the [DAYLIGHT SAVING] setting. DAYLIGHT SAVING Automatically adjusts the current time, when Daylight Saving hours are in effect, based on the start and end dates selected in this menu.
  • Page 49 Menu Items BASE NUMBER ....Sets the starting number for the monitor ID and/or IP address. This is the number that is assigned to the master monitor. The automatic numbering assigns consecutive numbers, starting from this number and counting up by 1, to each monitor in the LAN chain.
  • Page 50 Menu Items INFORMATION OSD Selects whether or not to automatically show information about the monitor when it powers on, changes input, or the current input signal changes. The information includes the current input, audio source, aspect ratio, resolution, and refresh rate. The monitor’s ID and IP address are also shown unless their setting is OFF.
  • Page 51 Menu Items POWER INDICATOR Turns on or off the power LED that indicates the monitor is powered on and in active mode. The monitor’s power LED will not glow when this setting is [OFF]. MUTE SETTING Allows you to mute the monitor’s audio and video output. AUDIO: Mutes the audio output when the Remote control unit’s MUTE button is pressed.
  • Page 52 Menu Items UPDATE METHOD Sets the network firmware update method to use. AUTO .... Set it to update to the latest firmware via the Internet at the specified time. If the latest firmware is detected, a firmware update is performed. MANUAL ..

  • Page 53: Advanced Operation

    Advanced Operation The schedule function allows the monitor to automatically change between power on and standby state at different times. To program the schedule: 1. Enter the [SCHEDULE] menu.  ① Press the MENU button on the Remote control unit. ② Highlight [SCHEDULE SETTINGS] in [SCHEDULE] using the  and  buttons.

  • Page 54: Advanced Color Adjustment

    Advanced Operation Advanced Color Adjustment The SpectraView Engine (SVE) is a custom color processor engine integrated in the monitor. It combines individual characterization and calibration of the monitor during production together with temperature and time monitoring, to provide an unparalleled level of color control, accuracy and stability. Adjustable color uniformity correction is available, utilizing detailed individual factory screen measurements together with the SVE to produce the best possible matching displays.
  • Page 55 Advanced Operation 5. Select a preset item at [PRESET]. Choose the [PRESET] that is most suitable for the type of content that is shown or application usage. Each [PICTURE MODE] includes [LUMINANCE], [BLACK] (Black level), [GAMMA], [WHITE (K)] (color temperature), [WHITE (x, y)] (White point CIE x, y), [RED] (Red Primary CIE x, y), [GREEN] (Green Primary CIE x, y), and [BLUE] (Blue Primary CIE x, y) settings.
  • Page 56 Advanced Operation SpectraView Settings SVE SETTINGS PURPOSE LUMINANCE Adjusts the overall image and screen background luminance. When the setting is too high to show, the OSD characters are changed to yellow. BLACK Adjusts the black luminance. When the setting is too low to show, the OSD characters are changed to yellow.
  • Page 57 Advanced Operation SVE SETTINGS PURPOSE WHITE (K) Adjusts the white by color temperature (K) or CIE x, y setting. A lower color temperature will result in a reddish screen and a higher color temperature in a bluish screen. A larger x value will result in a reddish WHITE (x, y) screen, a larger y value changes the screen to greenish, and smaller x,y values will change the screen to bluish white.

  • Page 58: Setting Security And Locking The Monitor Controls

    Advanced Operation Setting Security and Locking the Monitor Controls Under normal operation, the monitor can be controlled by any person using the Remote control unit or buttons or key on the monitor. You can prevent unauthorized use and changes to the monitor settings by enabling the options for Security and Lock Settings.
  • Page 59 Advanced Operation nPassword Security When password security is enabled, a four-digit passcode is required when turning on the main power and/or accessing the OSD (see page 46). The monitor will function normally after the password is entered. If no buttons are pressed within three minutes, the monitor will return to SECURE MODE automatically, and the password will be required again.
  • Page 60 Advanced Operation nLocking the Button Controls The lock settings prevent the monitor from responding to button presses on the Remote control unit or the rear side of the monitor. When locking the button controls, some buttons can be configured to remain unlocked for users to adjust the settings. Locking and unlocking the button controls do not require a password.
  • Page 61 Advanced Operation Locking the rear side Buttons and Key Locking The [KEY] in the [LOCK SETTINGS] prevents the monitor from being controlled using the buttons and key on the monitor. Enabling the [KEY] does not lock the buttons on the Remote control unit. 1.

  • Page 62: Setting The Remote Control Id Function

    Advanced Operation Locking the IR Remote Buttons and the rear side Buttons Select [PROTECT] [LOCK SETTINGS] [SELECT] [KEY & IR] from the OSD menu. For the subsequent setting procedure, buttons/keys for which the lock is enabled, and unlocking method, refer to “Locking the IR Remote Buttons”...

  • Page 63: Connecting Multiple Monitors

    Advanced Operation Use the Remote control unit to operate a monitor that has a specific MONITOR ID number  assigned to it Set the [MONITOR ID] number for the monitor (see page 48). The [MONITOR ID] number can range from 1-100. This [MONITOR ID] number allows the Remote control unit to operate this specific monitor without affecting other monitors. 2. On the Remote control unit, press and hold down the REMOTE ID SET button while using the keypad to input the REMOTE CONTROL ID number (1-100).
  • Page 64 Advanced Operation nTILE MATRIX [TILE MATRIX] in [PICTURE-ADVANCED] allows one image to be expanded and shown over multiple screens (up to 100) through a distribution amplifier. Manually input the number of horizontal and vertical monitor in the video wall, position of the monitor in the wall, and turn on or off Tile Compensation.
  • Page 65 Advanced Operation 3. With [H ADJUSTMENT] and [V ADJUSTMENT] in [TILE CUT], you can move the selected square to the exact spot  you want shown. (   ) ) ( (   ) ) ( (   ) ) ( (   ) ) 4. Select [ON] at [TILE MATRIX]. For the monitor at the bottom: Repeat the same steps. e.g.

  • Page 66: Video Out Connection

    Advanced Operation Video Out Connection Connector DisplayPort USB Type-C1 (Upstream) HDMI1 (ARC) HDMI2 Option Board Raspberry Pi Compute Module DisplayPort Out HDMI Out Yes* Yes* Yes* : When [MULTI PICTURE MODE] is set to [PIP] or [PBP], signal output is disabled. TIP: •...

  • Page 67: Controlling The Monitor With A Computer (Rs-232C)

    Controlling the Monitor with a computer (RS-232C) This monitor can be controlled by connecting a personal computer with an RS-232C (reverse type) terminal. The reverse type cable (null modem cable) (not included) should be used for RS-232C control. For example, some of the functions that can be controlled by a personal computer are: •...

  • Page 68: Controlling The Monitor With A Computer (Lan)

    Controlling the Monitor with a computer (LAN) Connecting to a Network Using a LAN cable (RJ-45 category 5 or higher) allows you to specify the monitor Settings by using an HTTP server function. TIP: To use a LAN connection, you are required to assign an IP address (see page 43).
  • Page 69 Controlling the Monitor with a computer (LAN) nMultiple Monitor Connection You can control multiple monitors by using RS-232C, REMOTE or LAN daisy-chain connection. NOTE:      • Up to 100 monitors can be daisy chained together.  • Please execute [AUTO ID/IP SETTING] to automatically assign unique IDs to each monitor (see page 48) before trying to control a monitor by manually specifying the ID number.
  • Page 70 Controlling the Monitor with a computer (LAN) nHTTP Browser Overview Connecting the monitor to a network allows for Remote control unit of the monitor from a computer connected to the same network. This device uses “JavaScript” and “Cookies” and the browser should be set to accept these functions. Refer to the help files for the web browser to change the settings to use JavaScript and Cookies.

  • Page 71: Remote Control

    Controlling the Monitor with a computer (LAN) Operation Access the following address to show HOME, https://<the Monitor’s IP address>/index.html Click each link on the left-hand column below HOME. REMOTE CONTROL Enable an operation to control the monitor equivalent to the keys on the Remote control unit. nOSD Menu Settings in the Monitor Web controls Select one of the links on the left side of the monitor web controls to configure the settings available in the monitor’s OSD.
  • Page 72 Controlling the Monitor with a computer (LAN) nNetwork Settings This screen allows you to set [Network Settings]. IP SETTING ........Select an option for setting the IP ADDRESS. AUTO: Automatically assign an IP address. MANUAL: Manually set an IP address for the monitor connected to the network. TIP: Consult your network administrator if you have any trouble.
  • Page 73 Controlling the Monitor with a computer (LAN) nPROXY This screen allows you to specify the [PROXY] settings. PROXY ........Set this setting if the PROXY needs to be authorized when connecting to the Internet. When connected to the Internet, the firmware network update function is available. HTTP: Configure the HTTP proxy server settings required to access the Internet.
  • Page 74 Controlling the Monitor with a computer (LAN) nIP/MAC FILTER This screen allows you to configure the [FILTER SETTING], [IP ADDRESS FILTER SETTING], and [MAC ADDRESS FILTER SETTING]. FILTER SETTING .........Set whether to use IP/MAC filter. IP ADDRESS FILTER SETTING ..Allows or denies IP addresses between the starting address and the ending address. 5 types of settings are available.
  • Page 75 Controlling the Monitor with a computer (LAN) nIEEE802.1X SETTINGS This screen allows you to set [IEEE802.1X]. [IEEE802.1X] can be used to authenticate a user to allow use of the machine. Use IEEE802.1X authentication to allow only authenticated devices to use the network and protect against network abuse by third parties.

  • Page 76: Manage Certificates

    Controlling the Monitor with a computer (LAN) EAP-PEAP EAP-PEAP (Protected Extensible Authentication Protocol) - encapsulates EAP within a TLS tunnel, providing secure authentication. It is commonly used when a server-side certificate is deployed to authenticate the server to the client, but client- side certificates are not required.
  • Page 77 Controlling the Monitor with a computer (LAN) nPC CONTROL This screen allows you to configure the [PC CONTROL] setting. PC CONTROL Set whether to use control commands over a LAN. N-FORMAT PORT ............ Sets the port number to be used by the N-FORMAT command when using normal communication control.
  • Page 78 Controlling the Monitor with a computer (LAN) PC CONTROL SECURE Sets whether user authentication and encrypted communication is carried out using public key cryptography. PORT ............ Set the port number to be used by the N-FORMAT/S-FORMAT commands when using communication control by secure protocol. AUTO LOGOUT ........

  • Page 79: Snmp Version

    Controlling the Monitor with a computer (LAN) nSNMP SETTINGS This screen allows you to set SNMP settings. SNMP is a network management protocol used to communicate with the monitor. Set whether to use SNMP function. SNMP VERSION SNMP v1, SNMP v2c: It does not authenticate or encrypt messages by the community.
  • Page 80 Controlling the Monitor with a computer (LAN) AUTHENTICATION Set the authentication protocol and password. PRIVATE Set privacy protocols and passwords. TRAP Enables or disables the trapping feature. If enabled, the item set by TRAP OPTION will be notified. IP/ADDRESS/PORT ......Set the notification destination address and port number for the trap function. TRAP OPTION ........Set the events to be notified by the trap function.
  • Page 81 Controlling the Monitor with a computer (LAN) nSEARCH SETTINGS This screen allows you to set [SEARCH SETTINGS]. SEARCH..... Set whether to use the [SEARCH] function. Enable this function when using the [AUTO ID/IP SETTING] or when searching for devices on the same network in the application.
  • Page 82 Controlling the Monitor with a computer (LAN) nACCOUNT This screen allows you to set the [ACCOUNT] settings. LOGIN PASSWORD SETTINGS ..This setting allows you to configure the PASSWORD. LOGIN PASSWORD ......Enables or disables a password to access to this monitor. HTTP PASSWORD SETTINGS ...Sets up a password to access to this monitor.
  • Page 83 Controlling the Monitor with a computer (LAN) nUPDATE FIRMWARE This screen allows you to set the [UPDATE FIRMWARE] settings. Update to the latest firmware via the Internet. UPDATE FIRMWARE (NETWORK) UPDATE METHOD METHOD AUTO ............ Set it to update to the latest firmware via the Internet at the specified time. If the latest firmware is detected, a firmware update is performed.

  • Page 84: Commands

    It allows for Remote control unit of the monitor from a connected device. Instructions for both control command types can be found in the external documents. For details of each command, see the manual on the following website. https://www.sharp-nec-displays.com/global/index.html RS-232C Interface PROTOCOL...

  • Page 85: Proof Of Play

    Controlling the Monitor with a computer (LAN) Proof of Play This function allows sending of messages for the current status of the monitor by self-diagnosis. For the Proof of Play function including self-diagnosis, please see the “External_Control.pdf”. See page Check item Message ①...

  • Page 86: Troubleshooting

    Troubleshooting Screen Image and Video Signal Issues No picture Image persistence • The signal cable should be completely connected to the • Do not display a still picture for a long period, as this display card/computer. could cause a residual image. •...

  • Page 87: Hardware Issues

    Troubleshooting The image is unstable, unfocused or swimming is Selected resolution is not shown properly apparent • Check the Information OSD to verify the appropriate • The signal cable should be completely attached to the resolution has been selected. computer. •...
  • Page 88 Troubleshooting The SCHEDULE/OFF TIMER function is not working Charging is not started or unstable when using USB properly Type-C devices. • The [SCHEDULE] function will be disabled when the • When the Power LED is glowing red or amber or blinking [OFF TIMER] is set.

  • Page 89: Specifications

    Specifications nCompatible signal list HDMI DisplayPort/USB-C (USB2.0) USB-C Screen resolution Dot Clock Horizontal Vertical Remark (USB3.2) MODE2 MODE1 1.4SST 1.4MST 1.2SST 1.2MST 1.1a 640 x 480 25.18 MHz 31.5 kHz 60 Hz US TEXT 720 X 400 28.32 MHz 31.5 kHz 70 Hz SVGA 800 X 600...
  • Page 90 : When no optional part is attached. Time for power management function: 3.5 min. As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 91 * When mounting the monitor, be sure to use a wall-mount bracket that complies with the VESA-compatible mounting method. SHARP recommends using M6 screws and tighten the screws. Note that screw hole depth of the monitor is 1/2 inch (12 mm). Loose mounting may cause the product to fall, resulting in serious personal injuries as well as damage to the product.

  • Page 92: Appendix-A External Resources

    External Resources Appendix-A Additional specification documents and accessories, and optional software applications referenced in this product manual are listed below. nRegional websites Global: https://www.sharp-nec-displays.com/global/ North America: https://www.sharpusa.com/ Europe, Russia, Middle East and Africa: https://www.sharpnecdisplays.eu nAdditional Documentation “External Control” PDF document This document defines the communications protocol for externally controlling and querying the monitor via either RS-232C or LAN.
  • Page 93 Information Display Downloader This software provides the latest applications and firmware to keep the monitor up to date. This software is available for Microsoft Windows. The Information Display Downloader can be downloaded from the following SHARP website. https://business.sharpusa.com/product-downloads https://www.sharp.eu/download-centre...

  • Page 94: Mounting Precautions (For Sharp Dealers And Service Engineers)

    Mounting Precautions (For SHARP dealers and service engineers) Please read “Safety Precautions and Maintenance” carefully before installation. Mounting the monitor requires expertise and the work must be carefully performed by a trained service person in accordance with the section. Please note the following when mounting on a wall or ceiling: •...
  • Page 95 Mounting Precautions (For SHARP dealers and service engineers) nAttaching Mounting Accessories Be careful to avoid tipping the monitor when attaching accessories. 1. Attach Mounting Accessories Be careful to avoid tipping the monitor when attaching accessories. Mounting Interface (M6) 300 mm (PN-M552, PN-P556)
  • Page 96 Mounting Precautions (For SHARP dealers and service engineers) nInstalling a Optional Table Top Stand For installation, follow the instructions included with the stand. Use only those devices recommended by the manufacturer. Model name Optional table top stand PN-M552/PN-P556 ST-43M (screws are included)

  • Page 97: Manufacturer's Recycling And Energy Information

    Mounting Precautions (For SHARP dealers and service engineers) ST-65M PN-M652, PN-P656 Table Optional stand holder Thumbscrews Soft cloth Optional table top stand Manufacturer’s Recycling and Energy Information We are strongly committed to environmental protection and sees recycling as one of the company’s top priorities in trying to minimize the burden placed on the environment.

  • Page 98: About Crestron Connected

    About Crestron Connected nCrestron Connected This screen allows you to set Crestron settings. This monitor can be controlled via network using equipment and application software from Crestron Electronics, Inc. This is a function to connect a system developed by Crestron Electronics, Inc. which manages and controls multiple system devices connected to the network.
  • Page 99 About Crestron Connected Control System If select the [Control System] at [MODE TYPE], Control System settings appear. IP ADDRESS ........Set the IP address for [Control System]. PORT ..........Set the port number to connect to [Control System]. IP ID ..........Set the [IP ID] for [Control System]. USE TLS ..........Set whether to use encrypted communication by TLS.
  • Page 100 About Crestron Connected VC-4 If select the [VC-4] at [MODE TYPE], VC-4 settings appear. IP ADDRESS ........Set the IP address for [VC-4]. PORT ..........Set the port number to connect to [VC-4]. IP ID ..........Set the [IP ID] for [VC-4]. VIRTUAL CONTROL ROOM ID ..Set the ID for “Virtual Control Room”. USE TLS ..........Set whether to use encrypted communication by TLS.
  • Page 101 Controlling the Monitor with a computer (LAN) Fusion in the Cloud If select the [Fusion in the Cloud] at [MODE TYPE], Fusion in the Cloud settings appear. URL ..........Set the URL of Crestron Fusion. PORT ..........Set the port number to connect to Crestron Fusion. APPLY: Apply the changes.
  • Page 102 Rev.1...

This manual is also suitable for:

Multisync pn-m552Multisync pn-p656Multisync pn-p556