Troubleshooting; Faults Related To Printing - Dascom DC-8600 User Manual

Dascom DC-8600

5.3 Troubleshooting

Do not attempt to use any tool to fix any problem. This may cause serious damage to the
printer.

5.3.1 Faults Related to Printing

No print out?
① Check the printer driver
Check compatible printer driver for Microsoft Windows
Check if this printer is the default driver in Microsoft Windows.
② Check if power is connected to the printer
Check if the printer is connected correctly to power.
Check if the LCD display shows: READY.
Confirm power accessories provided for this printer are correctly installed.
③ Check the USB cable
Check if the USB cable is connected to your printer and your host.
④ Check the ribbon and the retransfer film
Check if the ribbon and retransfer film are properly installed. Check if associated parts are
locked in properly.
⑤ Check card jam
Check if any cards remains in transport area. Check if any card jam.
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6 Print the test card
You can realize the reverse steps refer to this section.
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User Guide V1.0