Chatper 5 Troubleshooting; Warning Messages And Troubleshooting - Dascom DC-3300 User Manual

CHATPER 5 TROUBLESHOOTING

5.1 Warning Messages and Troubleshooting

This printer is designed for minimal user intervention. Occasionally, the LCD displays messages to
advise users to take corrective actions.
After clearing an error, press SET Key to initialize the printer and [Ready] will be displayed.
Warning/Error List

Display Solution
Push Set Key Push the SET Key once.
Card cassette is empty. Refill cards to the feeder. Press
Feeder empty
SET Key to resume printing.
Cover Open Close the front cover tightly.
When print head temperature is too high, the printer
Head heat high
will stop printing until the temperature drops.
Ensure the printer is operating at the specified
Temp Disorder
ambient temperature. Then restart the printer.
Cause: The unused ribbon reached the levels set in
"Ribbon Near End".
Check Ribbon
Action: Beware if unused ribbon is sufficient for your
print job.
Do not turn off power. Refer to Section 2.2 to replace a
new ribbon. Press SET Key to clear this warning and
No Ribbon
the printer resumes the previous printing after
initialization.
Probable Cause: Unrecognized ribbon.
Action: Do not turn off power. Refer to Section 2.2 to
reload the ribbon if ribbon is skewed. Or, check if
Invalid Ribbon
ribbon type is YMCK/YMCKK. Press SET Key to clear
this warning and the printer will resume previous
printing after initialization.
Probable Cause: Ribbon winding problem.
Action: Do not turn off power. Refer to Section 2.2 to
reload the ribbon. Press SET Key to clear this warning
Ribbon Jam
and the printer will resume previous printing after
initialization.
Pressing SET Key as LCD display shown may eject
jammed card after initialization.
Feeder Card Jam
If the fault is not cleared after
manually to clear jammed card.
Do not turn off power. Open the front cover. Turn the
rollers to clear jammed card. Close the front cover.
Printer Card Jam
Press SET Key to clear this warning and the printer will
resume previous printing after initialization.
DC-3300
lever, turn the rollers
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User Manual v1.0