Dascom DC-8600 User Manual page 81

Dascom DC-8600
Blank card ejected?
① Check the ribbon and retransfer film
Check if ribbon/ retransfer film run out or are damaged. Replace them if necessary.
② Check if print head is damaged. Print test pattern.
If failed to print the test pattern, contact local reseller for support.
Is the printing quality dissatisfactory?
Faults
Dirty Card Surface
Defective Spots
Cleaning Roller
White Line
Ribbon not
synchronized
Vague or Light
Image
Non-genuine cards
Substandard
Bent Cards
retransfer process.
Substandard
Print peels off
retransfer process.
Improper ribbon
Blank Cards
installation
Probable Cause
Ribbon not
properly
installed
Dirty or defective
print head
Improper
ribbon/retransfe
r film installation
Dirty printer or
cleaning rollers
Corrective Actions
Check that card surfaces are clean and dust free.
Use new, clean cards.
Clean the transport rollers
Check the proper installation of the ribbon and
retransfer film.
Check if ribbon/retransfer film are folded up.
Please contact local reseller.
Check the proper installation of the ribbon and retransfer
film.
Check if ribbon/retransfer film are folded up.
Open and close the front cover to synchronize the
ribbon.
Clean printer
Check if your cards meet specifications. Recommend that
you purchase cards from Dascom authorized reseller.
If the problem persists, please contact your Dascom
reseller.
Set de-curl time. Correct card curl from Section 5.3.1.
Make sure ribbon and film are installed correctly. And set
the retransfer parameters.
Check that print ribbon and retransfer film are installed
properly.
68
User Guide V1.0