Section 1: Introduction; Section 2: Panel Capabilities - Potter intellicom Advanced Gateway Installation, Operation, & Programming Manual

Section 1: Introduction

Advanced cellular and network monitoring communication utilizing Dual path 5G LTE-M technology for seamless integration
with any commercial fire panel equipped with either Potter Ethernet or DACT capture. Potter panels using the Potter IntelliCom
Advanced Gateway offer the most advanced features in the industry without the need for a UD-2000 POTs dialer. Potter panels
enable automatic panel program backups/retrieval, remote programming, cloud storage, and mobile walk test that creates an
NFPA-72 initiation device report.

Section 2: Panel Capabilities

The Potter IntelliCom Advanced Gateway is an alarm transmission device and cloud services provider that facilitates the use of
the cellular network or an internet-connected LAN (Ethernet) for the delivery of signals for commercial alarm panels, providing
the following three modes of operation:
• Dual Path Cellular primary, LAN backup
• Dual Path LAN primary, Cellular backup
• Cellular Only (used for Sole Path)
In Dual Path mode, IntelliCom can use either the cellular or LAN path to transmit an event from the panel and switch over to the
other path when the primary becomes unavailable. In Cellular Only mode, IntelliCom will not monitor for a LAN connection and
strictly use cellular as the means of communication. This mode also offers the ability to supervise the connection to meet specific
fire requirements. IntelliCom can also be used as either a Primary or Secondary Path device on some panels when an alternate
communications path is connected to another Panel-Telco interface or DACT. In such cases, panel settings determine the alarm
reporting path. Potter panels using the Ethernet connection do not support this feature.
When transmitting an alarm signal, IntelliCom obtains its data from Potter fire alarm control panels by way of an Ethernet
connection. When using compatible Potter panels there is no need for a UD-2000 DACT. All non-Potter panels transmit events
by way of a telephone interface, sometimes referred to as a DACT. IntelliCom will obtain all alarm signal information including
monitoring station phone number, account number and all zones for every alarm transmission. IntelliCom handshakes with the
alarm panel and causes it to transmit the alarm data. IntelliCom encodes the alarm data and securely transmits it to the Potter
Communication Center (PCC) over the chosen path: cellular radio or connected LAN. The PCC performs a function similar to a
central station receiver and issues the transmission acknowledgement when the last message in the transmission is received. After
decoding and reformatting, the alarm signal is routed to the desired alarm company monitoring station for action. The optional
End-to-End Acknowledgement feature will cause a Radio Failure Condition when an acknowledgement cannot be relayed from
the central station to IntelliCom.
IntelliCom offers the ability to establish an override of the central station telephone and account numbers stored in the panel by
providing alternate central station values in the Potter dealer portal: www.potterintellicom.com. This can be useful in situations
where the installer codes are not known, or the panel cannot otherwise be reprogrammed. When IntelliCom is configured with
override values, all signals will be sent to the override central station. To be able to send different types of signals to different
locations, the central station data for each type of signal will need to be programmed into the panel and the override values left
blank in the dealer portal. This will cause IntelliCom to use the central station values as transmitted by the panel.
In a typical alarm installation, IntelliCom is installed in the same area as the host alarm system and is connected directly to
the host alarm panel. IntelliCom connects to the Potter Communication Center (PCC) via a built-in cellular radio or, when
used as a dual path device, via an Ethernet cable that connects the Ethernet jack with an Internet-enabled premises LAN. Two
programmable System Trouble Condition (STC) relays are available for connection to the host alarm panel's trip zone input
terminals in order to provide trouble signals to the alarm panel. See details later in the manual on UL limitations. Automatic
self-test and Check Status signals are transmitted exclusively to the PCC. IntelliCom supports several power supply options.
IntelliCom has the flexibility to be powered through a standard AC outlet (120 volts/60Hz), ensuring a continuous charge to the
battery provided by the dealer. Alternatively, it can also function through a 12VDC or 24VDC regulated power supply from the
connected alarm panel.
The UL Listed equipment at the PCC plays a key role in the operation of every IntelliCom device. All IntelliCom units utilize the
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