Link Supervision; Complete Power Supervision - Potter intellicom Advanced Gateway Installation, Operation, & Programming Manual

• Four flashes: Expected PCC acknowledgement not received. Call Potter Technical Support as additional
troubleshooting will be required.
NOTE: When IntelliCom is configured to use a sole communications path (cellular), the LAN Failure Condition (LANFC) is not
applicable and LED 6 will remain off.
No Service Condition (NSC
A no service condition (NSC) occurs when IntelliCom is unable to register with the cellular network. NSC can be
configured to trip the supervisory relay output (STC relay) after a programmable period of time. The STC LED will
flash 4 times immediately after losing cellular service and dial-tone will cease to be provided, independent of the STC
assertion and programmed assertion delay. NSC restoral occurs immediately after cellular service has been acquired.
Radio Communications Failure Condition (RFC)
Radio communications failure condition (RFC) occurs when IntelliCom is unable to receive a response from the PCC.
When RFC is declared, the STC LED will flash 5 times, dial-tone will cease, and the STC relay will trip as programmed.
Restoral of this condition occurs after 10 minutes or when a message is received from the PCC.
NOTE: When End-to-End acknowledgement feature is enabled, a message that fails to deliver to the Central Station will trigger an
RFC condition.
Panel Presence Failure (PPF)
Panel presence failure condition (PPF) occurs when IntelliCom is unable to detect the presence of the alarm panel. PPF
is indicated by the STC LED flashing 7 times. A supervisory report is generated and sent to the PCC for Central Station
delivery upon detection of PPF. Restoral of this condition occurs when the alarm panel is detected as present for the
selected delay time.
NOTE: The factory default for PPF is Disabled and needs to be Enabled for its use. For the PPF feature to work, Tip, Ring, and the
return connections for Tip and Ring must be connected between the panel and IntelliCom.
UL Compliance NOTE:
be mechanically protected and no greater than 20 feet in distance. PPF is not required on UL 864 listed fire panel
installations.

Link Supervision

To satisfy UL requirements, IntelliCom can enable link supervision at preset intervals. Once IntelliCom is provisioned with
the Link Supervision option, the PCC constantly monitors all the enabled communication pathways and sends a specific
message to the Central Station if a path is broken, or a compromise attempt is made. After the initial account activation has
completed, the installer must verify the Link Supervision by turning off the device and making sure an alarm with the specific
code is delivered.

Complete Power Supervision

IntelliCom can supervise and report status of the backup battery and AC power source when powered from the AC adapter.
It has an integrated control and power component which keeps the battery charged and is also supervised. Furthermore,
IntelliCom can report on low voltage events when powered from a DC source at the alarm panel.
Low/Missing Battery Condition (LBC)
When using AC as the main power source, IntelliCom checks the backup battery voltage on initial power-up and every
60 seconds thereafter. A low battery condition is detected when the battery voltage is less than 11.6 volts. When this
condition occurs, a trouble state is annunciated by blinking the STC LED twice and tripping the STC relay. When the
battery voltage increases to 12.1 volts, the STC LED and STC relay restore. IntelliCom also indicates Low/missing
Battery Condition (LBC) when the battery charger fails, or the battery fails the periodic load test.
AC Failure Condition (ACFC)
AC failure condition (ACFC) is detected immediately when the AC power-driven input from the plug-in adapter drops
below 8 VAC. When this condition is detected, the STC LED blinks once, the Power LED turns off, and the STC trip
output is activated after a preset time (default 2 hours). When AC power returns to normal (at least 10 VAC), the Power
LED turns on immediately and the STC trip output restores after 60 seconds. When ACFC occurs, verify the power at the
INTELLICOM • 5403797 • REV A • 8/23
)
For Fire System installations, all connections from the alarm panel and IntelliCom must
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