Troubleshooting Quick Reference Table
Telguard Event
LPF
LANFC
STC*
(System
NSC
Trouble
Conditions)
RFC
DTF
PPF
LAN not detected
LANFC
LAN IP Address
(LOCAL
not set
Area
Network
Failure
Unable to reach
Conditions)
TCC
No TCC response
Not Activated
Automatic Self-Test
IntelliCom Check Status
IntelliCom Enable and
Configureation Update
Disable TX (Initiated by TCC)
INTELLICOM • 5403797 • REV A • 8/23
LED Indication
Power LED 8 is off.
STC LED 2 flashes
continuously 1 time
STC LED 2 flashes
continuously 3 times.
LED 6 indicates cause.
STC LED 2 flashes
continuously 4 times.
STC LED 2 flashes
continously 5 times
STC LED 2 flashes
continuously 6 times
STC LED 2 flashes
continuously 7 times
LED 6 flashes
continuously 1 times
LED 6 flashes
continuously 2 times
LED 6 flashes
continuously 3 times
LED 6 flashes
continuously 4 times
Activation LED 1 off
LED 5 flashes during
transmit
LED 5 flashes during
transmit
LED 5 flashes during
transmit
LED 5 flashes during
transmit
B-32
Relay Output
Message Sent
Optional
Optional
Optional
Yes
Optional
None
Optional
None
Yes
Yes
No
Yes
Optional
Yes
Optional
Yes
Optional
Yes
Optional
Yes
Yes
None
None
Yes (Self-Test)
Yes (Status
None
Data)
Configuration
None
Data
Yes (Status
Yes
Data)
Internal Action
Verify connection from panel aux
power and correct
Wait for LAN restoral
Continue to validate signal
strength. NSC restores when signal
returns
Wait for RFC restoral
Internal dial tone voltage supply
circuit failure.
Wait for PPF restoral
A cable must connect the
communicator to an operational
LAN port, router, or switch.
Consult System Admin for
premises Static IP address may be
incorrect
Consult System Admin for
premises Gateway info may be
incorrect
Validation error. Contact Potter
Technical Support for assistance..
Unit will not function until the first
signal is sent to the TCC to activate
Send Self-Test data to Central
Station via TCC, return to ready
state.
Send Status data to the TCC for
review.
The unit sends setup configuration
to the TCC and switches to
READY state to begin operation.
TX capability is disabled until
further notice. The unit can still
receive radio signals from the TCC.
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