Complete Supervision Of Communication Path; System Trouble Conditions (Stc); Lan Failure Condition (Lanfc) - Potter intellicom Advanced Gateway Installation, Operation, & Programming Manual

◦ o 4+2 pulse; 20pps, Double Round, 2300 Hz ack
◦ o 4+2 pulse; 40pps, Double Round, 2300 Hz ack
• Contact ID
• Modem IIe/IIIa2/4
• SIA2 (SIA-DC-03 level 2 release at 300 baud)
• Sonitrol
• DMP
NOTE: The IntelliCom default program setting is for auto detection of the panel alarm format.
Auto Format Detect feature allows the communicator to adapt to receive any listed format. If the alarm
format is changed for any reason; the communicator will adjust to accept the new format.
UL Compliance NOTE:
Modem (4 or 10 digits for Contact ID, 4 digits for Modem).
The installer should verify compatibility at the time of installation.
meet the requirements for fire systems set in UL 864. Contact ID and SIA2 are the only formats identified as complying
beginning with UL 864 10th Edition. If in doubt, check with your AHJ.

Complete Supervision of Communication Path

IntelliCom continuously supervises the connection to the alarm panel and the cellular and LAN (when not set in cellular-only
mode) pathways. If any of these pathways becomes inoperative, the condition is communicated to the panel in one of two
ways:
Potter Panels with Ethernet
No additional connectivity is required when IntelliCom is powered from the Potter fire alarm control panel. All
supervision is contained in the Ethernet communications between the Potter panel and IntelliCom. If IntelliCom is
powered with the supplied AC adapter or other source, then System Trouble Condition 1 (STC1) relay must be used
for AC and battery conditions.
DACT Connected Panels
IntelliCom can generate a relay trip output that can be connected to a zone input of the host alarm panel. These
System Trouble Conditions (STCs) are described below.

System Trouble Conditions (STC)

LAN Failure Condition (LANFC)

IntelliCom monitors the LAN connection by verifying that messages can be sent to the Potter Communications Center
(PCC) and an acknowledgment returned. If an initiated message cannot reach the PCC, a LAN Failure Condition
(LANFC) is declared, and the LEDs indicate the type of trouble condition. The System Trouble Condition LED (STC
LED 2) will flash 3 times, and the STC relay will trip after a programmable period of time. LED 6 (LAN STC LED) will
also flash in a specific pattern to indicate the possible cause of the LANFC issue:
• Single flash: LAN connection not detected. Check the wiring connection between the IntelliCom's silver RJ-45
and premises LAN port (typically a router or switch).
• Two flashes: Unable to obtain IP Address from LAN. Check with the System Administratorfor the premises. A
static IP address may be needed.
• Three flashes: Unable to reach Internet. Check with the System Administrator for the premises. The Gateway
Address may be incorrect.
INTELLICOM • 5403797 • REV A • 8/23
Hexadecimal account numbers can be used with 3+1 or 4+2 formats, as well as Contact ID and
While the IntelliCom Advanced Gateway supports the above formats, some formats may not
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