KitchenAid KES6551 Product Manual page 42

1. KitchenAid Will Pay for:
The factory-specified replacement parts and labor to correct defects in materials and workmanship that existed when this product
was purchased, or at its sole discretion, replace the product. In the event of a replacement, your product will be warranted for the
remaining term of the original unit's warranty period.
Warranty service is provided by our Authorized KitchenAid Service Center.
See the "Arranging For Service" section in this warranty for details on how to arrange for service, or call the Customer eXperience
Center (CxC) toll-free at 1-800-541-6390.
2. KitchenAid Will Not Pay for:
a) Repairs when your Semi-Automatic Espresso Machine is used in other than normal single family home use.
b) Defects or damage resulting from accident, alteration, misuse, abuse, fire, floor, or acts of God.
c) Any shipping or handling costs to deliver your Semi-Automatic Espresso Machine to an Authorized Service Center.
d) Replacement parts or repair labor costs for Semi-Automatic Espresso Machine operated outside the 50 United States, District
of Columbia, Puerto Rico, and Canada.
3. DISCLAIMER OF IMPLIED WARRANTIES
LIMITATION OF REMEDIES IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY
PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO TWO YEAR, OR THE
SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS
ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR
OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state or province to province.
ARRANGING FOR SERVICE OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
We're confident the quality of our products meets the exacting standards of KitchenAid If your Semi-Automatic Espresso Machine
should fail:
1. Before contacting us to arrange service, please take a few minutes to review the Troubleshooting or Problem Solver section of the
Product Guide, or visit http://www.kitchenaid.com/customer-service.
2. If your Semi-Automatic Espresso Machine requires repair, please contact the CxC to arrange for service:
In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the Semi-Automatic Espresso Machine for information on
how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
The Semi-Automatic Espresso Machine should be properly packaged to avoid damage in transit as we will not be responsible for
any such damage.
3. If your Semi-Automatic Espresso Machine is still under warranty, KitchenAid will return the repaired unit or, at our option, an
identical or comparable unit to your door free of charge. If your product is no longer under warranty, the CxC agent would guide
through the service process and costs shall be borne by the consumer.
®/™ ©2024 KitchenAid. All rights reserved. Used under license in Canada.
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