Supermicro SuperServer SYS-111E-FWTR-EU User Manual page 6

Chapter 5 Software
5.1 Driver Installation ................................................................................................................72
5.2 SuperDoctor 5 ...................................................................................................................73
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5.3 BMC ....................................................................................................................................74
BMC ADMIN User Password ............................................................................................74
Chapter 6 Optional Components
6.1 Optional Parts List ..............................................................................................................75
6.2 Power Cable .......................................................................................................................75
6.3 Air Shrouds .........................................................................................................................75
6.4 TPM Security Module ........................................................................................................75
Chapter 7 Troubleshooting and Support
7.1 Information Resources .......................................................................................................76
Website .............................................................................................................................76
Direct Links for the Systems .........................................................................................76
Direct Links for General Support and Information .......................................................76
7.2 BMC Interface ....................................................................................................................77
7.3 Troubleshooting Procedures .............................................................................................78
General Technique ............................................................................................................78
No Power ..........................................................................................................................78
No Video ...........................................................................................................................79
System Boot Failure .........................................................................................................79
Memory Errors ..................................................................................................................79
Losing the System Setup Configuration ...........................................................................79
When the System Becomes Unstable ..............................................................................79
7.4 Crash Dump Using the BMC Dashboard ...........................................................................81
7.5 CMOS Clear .......................................................................................................................82
7.6 Where to Get Replacement Components ..........................................................................83
7.7 Reporting an Issue .............................................................................................................83
Technical Support Procedures ..........................................................................................83
Returning Merchandise for Service ...................................................................................83
Vendor Support Filing System ..........................................................................................84
7.8 Feedback ............................................................................................................................84
7.9 Contacting Supermicro .......................................................................................................85
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Preface