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37
REMOTE ACCESS
Remote Access allows you to connect and manage your control panel and devices from a remote area outside your home.
The gateway must be connected to the Internet and powered on.
37.1 - Enabling remote access
Remote access is enabled by default.
To enable/disable remote access:
1. Open the Configuration Interface.
2. Go to
> Access > Remote Access.
3. Enable/disable Remote Access toggle.
38
SUPPORT ACCESS
You should enable Support Access when you have an issue that you cannot resolve on your own.
By granting access to your gateway, the support team may be able to find problems faster.
38.1 - Enabling Support Access
To enable support access:
1. Open the Configuration Interface.
2. Go to
> Access > Remote Access.
3. Enable/disable Remote Access toggle.
39
INSTALLER ACCESS
The NICE Smart Home System can be configured on your own or by a certified NICE Installer. In case your system has been configured by
the NICE Installer, the Installer Access may facilitate his later work by allowing him to monitor and access to selected information of your
system.
39.1 - Enabling Installer Access
Enabling Installer Access enables Yubii Installer to check up on your system and fix smaller issues remotely.
39.2 - Setting Installer permissions
You can allow installer to:
• Monitor your gateway (current status, active LEDs, status of services, backups etc.),
• Give access for 24h to perform remote actions on your gateway.
Enter Installers Yubii ID and click Add Installer to give him access to your gateway.
Choose mobile devices that can receive push notifications from the installer.
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